Software QA Analyst

DEV/IT London, ON


About Us 
CARFAX’s mission is to help millions of people shop, buy, own or sell used cars with more confidence. As a leader in vehicle history and valuation, CARFAX provides impartial and comprehensive information for consumers and the automotive industry. CARFAX‘s Canadian headquarters supports North American product development, drawing on billions of data records from thousands of sources, CARFAX products enable used vehicle buyers and sellers to make informed decisions.  CARFAX is consistently recognized as a top employer and business. CARFAX is a part of IHS Markit, (NYSE: INFO), a world leader in critical information, analytics and solutions. Find out more at and connect with CARFAX on Instagram, Facebook and LinkedIn. 

Working Here 
At CARFAX Canada, you’re not just another employee. You’re a critical contributor to the big picture and rely on data when making important decisions. You have a future mindset and are motivated to grow with us. You have a thirst for learning new things and building your skillset. You dream big and chart your own career path. You don’t settle for what’s quick and easy because you value quality. You know that the best teams are built on trust, so you use your voice to collaborate and create real change. You believe in taking the time to celebrate wins and have fun. You know leading a balanced lifestyle in a supportive work environment is important. You’re not just another employee. You are a CARFAX Canadian!

Job Details 
The Software QA Analyst will assist the Quality Assurance team in delivering on their vision of being a mature, collaborative QA team that utilizes modern solutions to support Development and Product in delivering high quality, fit-for-purpose products and services that meet the needs of the business and its customers. You will coordinate software testing, and other related tasks, within an Agile environment and demonstrate QA best practices while providing mentoring to development team. You will actively participate in project planning, with a focus on test plans and strategy, and provide expert advice in cross-departmental meetings. 

Position Responsibilities

  • Work closely within an Agile team to develop test plans, test scenarios, and test cases based on acceptance criteria, design specifications, project plans, and technical assessments to ensure all product functionality requirements are met.
  • Perform manual session-based exploratory testing with emphasis on investigating “what if” scenarios from a customer’s perspective while accurately recording actions and outcomes.
  • Collaborate with software/systems personnel in supporting automated application testing, such as unit, integration, system, API, acceptance, regression, load, stress, and performance.
  • Identify technical test data requirements; configure and maintain test data to support testing.
  • Communicate test progress, results, and other relevant information to the team, project stakeholders, and management.
  • Use established QA processes and best practices, and continually improve upon them.
  • Log, track, and resolve product defects and make recommendations for improvement.
  • Communicate test progress, test results and other relevant information to team, project stakeholders and management.

Education and Experience Required:

  • Three (3) years of quality assurance experience in an IT capacity.
  • Experience with databases and SQL queries preferred.
  • Post-secondary education preferred.
  • Strong critical thinking skills with a customer-focused mindset.
  • Experience with software development/automated testing in an Agile environment is an asset.
  • Experience with accessibility, API, load, mobile, performance, and/or stress testing is a strong asset.
  • Outstanding interpersonal skills.
  • Excellent written and verbal communication skills.
  • Superior organizational and planning skills.
  • Great team player as well as being able to work alone with no need for micro-management.

CARFAX Canada is headquartered in London, Ontario. CARFAX Canada is headquartered in London, Ontario. We’re proud to offer a flexible work-from-home schedule, competitive pay, benefits and bonuses, RRSP matching, primary/non-primary caregiver leave top-up, health and wellness initiatives and social events. Offers of employment may be conditional upon providing evidence of COVID-19 full vaccination. We’re committed to providing accommodations by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email [email protected].

If you are interested in applying for this position, please visit our website. will be accepted until the position has been hired.  We thank all applicants for their interest; however only those selected for an interview will be contacted.