Senior Director of Compliance and Operations

Administrative San Mateo, California


Description

Position Title: Sr. Director, Compliance & Operations
Program/Dept: Operations
Reports to: Chief Financial Officer
Classification: Regular, Full-Time, Exempt
Salary Range: $175k + DOEE + Full Benefits Package
 
About Caminar: Caminar is a leading behavioral health organization that supports youth and adults across multiple counties in Northern California and the San Francisco Bay Area. Caminar builds strength and stability through comprehensive mental health and substance use treatment, and wrap-around services, delivered through evidence-based, whole-person care. Founded in 1964, Caminar's vision is to be a beacon of safety, compassion, and fulfillment, supporting all those in our communities who need it most. Our mission is to build strength and stability through comprehensive mental health and substance use treatment delivered through evidence-based, whole-person care.
 
Position Description: The Sr. Director of Compliance & Operations will play a key role in helping Caminar navigate regulatory compliance, obtain and maintain accreditation (CARF and Joint Commission), and ensure adherence to state licensure and Medicaid requirements. This individual will also support new facility licensing, oversee compliance programs, lead organizational-wide continuous improvement activities, support efforts to help diversify our payor mix, oversee facilities and fleet management, and play a critical role in the success of fulfilling our mission.
Essential Duties & Responsibilities: 
  • Provide compliance and regulatory guidance for all Caminar programs and providers.
  • Manage new facility licensing and ongoing state licensure requirements.
  • Ensure compliance with Joint Commission (JCAHO), CARF, and state-specific accreditation standards.
  • Lead the accreditation process to ensure success and when needed implement appropriate actions to address deficiencies.
  • Develop and lead organization-wide continuous improvement program.
  • Support the organization with expansion and diversification efforts (including new payer sources).
  • Support programs in understanding payer guidelines, Medicaid requirements, and reimbursement policies.
  • Develop and implement policies and procedures that align with state and federal regulations.
  • Conduct compliance audits, risk assessments, and training for programs.
  • Conduct complex research on guidelines and regulations.
  • Oversee the management and optimization of our facilities and fleet.
  • Lead and support multiple projects in a fast-paced, deadline-driven environment.
  • Occasionally travel for on-site support and compliance assessments.
Requirements, Qualifications, Skills & Abilities:
  • 5+ years of compliance experience in Mental Health and SUD treatment settings.
  • Strong knowledge of state licensure, Medicaid (Medi-Cal) regulations, and commercial payer guidelines.
  • Experience with JCAHO, CARF, and other accreditation bodies.
  • Experience developing and leading continuous improvement activities (Lean and/or Six Sigma experience beneficial).
  • Proficiency with electronic health record platforms (Credible experience desirable).
  • Project management experience with the ability to manage multiple projects.
  • Expertise in policy and procedure development for behavioral health facilities.
  • Ability to work independently while thriving in a fast-paced, dynamic environment.
  • Prior staff management and development
  • Commercial payor contracting and rate negotiation experience is highly desirable.
  • Certified in Healthcare Compliance (CHC) or NAHQ certification preferred.
  • Prior experience licensing or managing compliance for facilities in California is preferred.
  • Must be passionate about Caminar's mission!
Physical, Environmental and Mental Requirements:
  • Physical: Occasionally required to push/pull objects up to 50 lbs, and to lift/carry objects up to 25 lbs. frequently required to perform moderately difficult manipulative tasks such as typing, writing, etc. Must be able to walk, stand, and sit for extended periods.
  • Sensory: Frequently required to read documents, written reports, and plans. Must be able to distinguish normal sounds with some background noise, as in answering the phone, interacting with residents and staff, etc. Must be able to speak clearly and understand/be understood using the English language.
  • Cognitive: Frequently required to concentrate on moderate detail with constant interruption. Must be able to attend to a task/function for 20-45 minutes at a time. Frequently required to understand and relate to specific ideas, several at a time. Must be able to remember multiple tasks/assignments given to self and others over a period of several days.
  • Environmental Conditions: Frequent exposure to varied office and mixed (residential/office) environments. Occasional exposure to toxins and poisonous substances, dust, and loud noises.
  • Equipment: Frequently required to use a computer, phone, and fax machine. Special Requirements:
  • Must be able to meet and receive a criminal records clearance, as required by Title XXII, other licensing regulations, and Caminar practices.
  • This position will require frequent driving so maintaining a valid CA driver license, reliable personal automobile, a clean driving record, and current insurance as required by law are essential job requirements.
  • A personal cell phone with reliable service and, if applicable, a data plan to use for business purposes.
We've Got You Covered 
Medical, Dental, and Vision
Health coverage choices to fit you and your family’s needs. A zero-cost option for employee only and generous contributions to employee and dependent premiums.
 
Flexible Spending Account
Receive tax savings on out-of-pocket health care costs.
 
Employee Wellness Program
We’ll reimburse you for a portion of your gym/fitness dues.
 
Life, Long-term Disability,and AD&D Insurance
Provided at no cost to our full-time employees. Includes an option to purchase additional life coverage for both employees and dependents.
 
Paid Time Off
We offer thirteen paid holidays and a generous sick and vacation benefit.
 
401(K) Retirement Savings Plan
We offer options for both pre-tax and post-tax (Roth) contributions. 
 The plan also offers an employer match on eligible employee deferrals at one year of service.
 
Commuter Benefits
Commuting to work each day can be expensive. Receive tax savings on your commuting costs!
 Employee Assistance Program
 For whatever issue you might face, our Life Assistance Program offers free, confidential assistance at no cost to you.
 
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time based on business need.  This job description is subject to change at any time. 
 
Caminar is a leader in providing innovative client-oriented mental health services.  We are an equal opportunity employer.  Please visit our web site at www.caminar.org