Caminar Careers

Description

Position Title: Executive Director - Residential and Case Management Programs

Program/Dept: Mental Health Services
Reports to: Chief Clinical Officer
Classification: Regular, Fulltime, exempt  

Salary range: $190k + DOEE & Benefits

This is a hybrid role that requires 3 days per week onsite with teams 

About Us:  Caminar is a leading behavioral health organization that supports youth and adults across multiple counties in Northern California and the San Francisco Bay Area. Caminar builds strength and stability through comprehensive mental health and substance use treatment, and wrap-around services, delivered through evidence-based, whole-person care. Founded in 1964, Caminar's vision is to be a beacon of safety, compassion, and fulfillment, supporting all those in our communities who need it most. Our mission is to build strength and stability through comprehensive mental health and substance use treatment delivered through evidence-based, whole-person care.

Caminar values diversity. People of all races, ethnicities, countries of origin, faiths, abilities, sexual orientations, and gender identities are welcome here. To learn more, please visit www.caminar.org.             

Position Summary: The Executive Director of Residential and Case Management reports directly to the Chief Clinical Officer (CCO) and serves as a member of the agency’s Senior Management Team. The ED is accountable for overseeing service delivery and financial performance of all residential and case management programs within Caminar. They will also provide leadership to service line program staff to ensure that SMI programs: fulfill the mission of the agency, provide excellent quality of care through evidence-based practices for the treatment of serious mental illness; and comply with all applicable funder and contractual obligations and requirements. The ED is charged with mobilizing regional resources through direct action and appropriate delegation to staff, while serving as the primary liaison to the County mental health system and the community at large. The ED must perform all duties in a professional manner.  Non-Executive Director

Supervisory Responsibilities: Direct reports include the Director of Case Management for San Mateo County, the Program Director of Case Management in Solano County, the Program Directors of residential programs in San Mateo County, and the Facilities Administrator of Caminar’s Mental Health and Rehabilitation Center in San Mateo County.

Essential Duties & Responsibilities:  

• Assure the ongoing excellence of the quality of care in all  programs such that they are provided in accordance with the principles of social rehabilitation, and in full compliance with all funder and contractual requirements.   

• Ensure ongoing compliance of  programs with all applicable laws, regulations, policies and procedures of county, state and federal agencies. In conjunction with the CEO and CCO, serves as the primary liaison to the County of San Mateo, BHRS, and County of Solano Mental Health. The ED will negotiate  annual agency contracts with the County and other funders, making every effort to assure adequate funding of services for clients and an adequate salary structure for  staff   

• Develop and successfully manage an annual operating budget for each program. Monitor program financial performance and ensure the financial viability of each program.  Review P and Ls for each program at the close of each month and partner with the CCO to optimize financial performance of programs across the fiscal year.  

• Consistently use clinical KPIs (referral volume, conversion rates, no show rate, and billable service volume) to evaluate the performance of line staff. Conduct root cause analysis with program leaders and line staff to identify contributors of underperformance and correct performance issues.  

• Partner with the agency’s Quality Assurance and Process Improvement team to conduct process improvement projects when necessary to ensure the efficiency and effectiveness of workflows and services.  

• Partner with Caminar staff to identify grant funding opportunities. Ensure that program grants are applied to services in a consistent, accountable, and appropriate way.  

• Partner with the CCO to design and successfully implement new clinical programs that fall within the case management or residential level of care.   

• Recruit, hire, supervise, and manage the performance of the positions that report directly to the ED. Ensure the recruitment, selection, hiring, supervision, evaluation, training and termination of all  positions is in line with the organization’s values, philosophy, policies and procedures.  

• Ensure that all staff members receive training appropriate to their positions, and as required, so that the quality of services provided remains excellent.  

• Ensure that all services are relevant and sensitive to  the diversity of the clients we serve; ensure the provision of cultural competence training regularly to all staff and through a concerted effort to recruit and retain a multi-culturally diverse staff throughout all programs.  

• Develop and maintain productive relationships with funding source representatives, attending liaison meetings as necessary.  

• Ensure that funding agencies receive accurate and timely client data and billing information which is fully compliant with funder requirements.  

• Meet regularly with leadership staff to provide consultation and direction in order to assure clinical and administrative excellence and consistency throughout the service line.  

• Represent and promote the agency in the local service community, the community at large, and in statewide venues, ensuring a positive and caring public image, as well as appropriate visibility..  

• In collaboration with agency Operations and Quality Assurance staff, develop and implement policies and procedures that support the operation and direction of  services.  

• Support the CEO and CCO in planning for development of new services. This may include support of efforts in writing funding proposals and making presentations to funding agencies as necessary. 

• Monitor ‘operating account’ of assigned services and programs to ensure that only appropriate expenditures are made and that the accounts are reconciled on a monthly basis.  

• Ensure all programs and services comply with the agency’s Health and Safety program. . Partner with agency Operations and Facilities staff to ensure that the agency’s vehicles and real property in the region are properly maintained and that facilities and offices are attractive, clean, safe, and comfortable.  

• Work closely with the agency human resources department on personnel issues affecting staff and teams.  

• Periodically review, evaluate and modify programs to ensure that they meet the needs of funding organizations and the community at large.  

• Drive own vehicle to treatment facilities and liaison destinations, as required, documenting and reporting mileage according to agency procedures  

• Perform other related duties, responsibilities and special projects as assigned.  

Qualifications & Skills:  

• Must be passionate about Caminar’s mission.  

• Master’s Degree in a mental health-related field is required; active California licensure from the Board of Behavioral Science as a LMFT, LCSW, LPCC is preferred.  

• Minimum of five years demonstrated experience providing program management, staff supervision, and leading multidisciplinary teams in the provision of mental health services is required; Minimum of 3 years of demonstrated work experience with services supporting individuals living with serious mental illness (SMI) is strongly preferred.  

• Demonstrated knowledge of CARF and/or Joint Commission standards and accreditation process. Experience working with cross-functional teams to achieve successful accreditation of mental health programs.  

• Knowledge and demonstrated ability to implement the following evidence-based models: Psychosocial Rehabilitation, ACT Model, Full-Service Partnership, Harm Reduction, Housing First, and Motivational Interviewing.  

• Demonstrated knowledge of CCL and other state/county regulations for residential care facilities strongly preferred.  

• Experience with and knowledge of MediCal documentation and billing requirements.  

• Prior experience developing and managing operating budgets for multiple programs is required. Demonstrated success leading programs that are financially viable is required.  

• Demonstrated experience using clinical KPIs to monitor and optimize program and line staff performance. Demonstrated success in implementing process improvements to enhance care delivery, client access and engagement and client outcomes.   

• Excellent computer skills in a Microsoft Windows environment including email and Internet navigation required. Experience with Human Service Information Systems is strongly preferred. Experience managing web-based time and attendance and staff training and development system strongly preferred.  

Position Requirements:

• Physical: Occasionally required to push/pull objects up to 50 lbs., and to lift/carry objects up to 25 lbs. Frequently required to perform moderately difficult manipulative tasks such as typing, writing, etc. Must be able to walk, stand, and sit for extended periods.
• Sensory: Frequently required to read documents, written reports, and plans. Must be able to distinguish normal sounds with some background noise, as in answering the phone, interacting with residents and staff, etc. Must be able to speak clearly and understand/be understood using the English language.
• Cognitive: Frequently required to concentrate on moderate detail with constant interruption. Must be able to attend a task/function for 20-45 minutes at a time. Frequently required to understand and relate to specific ideas, several at a time. Must be able to remember multiple tasks/assignments given to self and others over a period of several days.
• Environmental Conditions: Frequent exposure to varied office and mixed (residential/office) environments. Occasional exposure to toxins and poisonous substances, dust, and loud noises.
• Equipment: Frequently required to use a computer, phone, and fax machine.

Essential Requirements:

• Must be able to meet and receive a criminal records clearance, as required by Title XXII, other licensing regulations, and Caminar practices.
• This position may require limited, occasional, or frequent driving.  If required, a valid California driver's license, a reliable personal vehicle, and current personal auto insurance is required by law.  In addition, an MVR sufficient to obtain and maintain insurability under agency auto liability policies are all essential job requirements.
• Must be able to pass post offer, pre-employment medical and drug tests as required under State Community Care Licensing regulations and/or agency policies.
• If applicable, a personal cell phone with reliable service and a data plan to use for business purposes.
• May be required to obtain and maintain First Aid and CPR certification.