Manager, Sales
Description
Brinks Home™ is a leader in the smart home and residential security industries. Our teams are committed to working together to provide a best-in-class experience for each other, and for the more than 1 million people we protect in the continental U.S., Canada, and Puerto Rico.
We are currently seeking a determined and dynamic Manager of Sales.
As a Manager of Sales, a typical day may include:
You will play a pivotal role in shaping our sales operations. Will collaborate closely with our DTC Senior Executive Leaders, gaining a comprehensive understanding of our existing sales processes. Drawing upon your extensive experience, you’ll recommend improvements to enhance overall organizational efficiency. Implementing a multifaceted approach that will drive results and elevate our sales team.
What you'll Do:
- Build and lead sales teams, both internally and externally. Your leadership skills empower your team to thrive and deliver exceptional results.
- Communicate across all levels of the organization. Whether it’s presenting to executives or collaborating with front-line staff.
- A familiarity with phone sales strategies and conversion
- You share our passion for building upon the gains achieved through the DTC channel over the years
- Hands-on management of the Inside Sales Team day-to-day to achieve acquisition goals.
- Ensure that the Inside Sales Team understands our service values well, and is able to use a repeatable process to manage sales opportunities.
- Use reporting tools to manage and measure sales activity, conversion rates and sales forecasting.
- Monitor and manage metrics including call/email activity; conversion rates, sales pipeline, individual quota performance, etc.
- Utilize metrics analysis to iterate and improve team performance.
- Develop and coach the Inside Sales Team, improving their sales and management skills and conversion through all aspects of the sales funnel.
- Communicate and educate the team through daily huddles, weekly trainings and monthly recap sessions designed to ensure cohesion amongst the team.
- Create and execute contests and morale initiatives to improve team performance to meet and exceed acquisition goals.
- Produce daily, weekly and monthly reporting metrics to evaluate progress and identify challenges to drive decision making and performance coaching at a team and individual level.
- Anticipate and react quickly to trends and changes in team and individual performance.
What you bring to the table:
- 2+ years of experience in sales leadership in a high-velocity inbound sales call center environment.
- Track record of consistently meeting and exceeding both individual and team sales goals.
- Proven ability to manage and lead a dynamic and diverse sales team with a focus on continually driving improved performance through hands-on, day-to-day management.
- Have the desire to try new strategies driving ideas from concept to execution.
- Strong written and verbal communication skills, along with the ability to work inter-departmentally.
What we offer:
Medical, Dental, 401K, Voluntary Life Insurance, Paid Time Off, Short- and Long-term disability, Maternity and Paternity leave, and Employee Referral Program.
What we stand for:
- Service
- Accountability
- Customer Focus
- Growth
- Integrity
For more information about our core values and beliefs, visit https://brinkshome.com/sustainability.
Brinks Home provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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