Brinks Home™ is a leader in the smart home and residential security industries. Our teams are committed to working together to provide a best-in-class experience for each other, and for the more than 1 million people we protect in the continental U.S., Canada, and Puerto Rico. 

We are currently seeking a determined and dynamic Sales Operations Specialist within our Sales Operations Department.

As a Sales Operations Specialist a typical day may include: 

Works with inside sales and field sales to ensure a smooth installation process and a seamless customer experience. You will help monitor the installation pipeline from sale to installation. You must be knowledgeable in the front and back end of internally generated sales and work as a team to coordinate back-end operations of the sales cycle.

What you’ll do:

• Support sales team in the sales and activation processes
• Prepare regular reports and communicate audit findings for leadership review
• Relay findings to sales management in a professional manner
• Proactively works to maximize the performance of the DTC Sales Team and our organization
• Reviews and responds to escalated issues involving dealer services
• Prepares regular assessments of activated and non-activated accounts
• Works with internal departments to ensure success of DTC Sales to Activation processes
• Provides support to sales team, sales leadership and field services staff via telephone, email and in person
• Understands and maintains working knowledge of competition, industry practices and general business rules

What you bring to the table:

• Strong knowledge of MAStermind
• Knowledge of Salesforce
• Understands the sales cycle
• Customer Service: 3 years (Preferred)
• Sales: 1 year (Preferred)

What we offer: Medical, Dental, 401K, Voluntary Life Insurance, Paid Time Off, Short- and Long-term disability, Maternity and Paternity leave, Employee Referral Program.

For more information about our core values and beliefs, visit https://brinkshome.com/sustainability.

Brinks Home provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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