Health Coach - Onsite
Description
Health Coach - Onsite
Position Summary:
The Whole Health Coach is an integrated member of the clinical care team and works collaboratively with diverse patient populations to engage them in their health and well-being. The coach co-creates individualized action plans with each patient to support them in achieving their personal health goals. They are responsible for facilitating the end-to-end process of coaching for both individuals and groups, in-person, and/or over the phone.
Individual Health Coaching
- Provide tailored one-on-one 30-minute health coaching sessions to individuals around their stated health goals, both in-person, when applicable, and telephonically/virtually.
- Co-create action plans and SMART goals to meet the patient’s stated health goals. Monitor the patient’s progress related to their established goals and provide accountability.
- Support patient’s in completing goals within established coaching term
- Understand the patient's health conditions related to the coaching engagement, leveraging expertise from the clinical care team as needed.
- Provide patients with community resources or information about their employee benefit plan as needed.
- Maintain accurate and up-to-date documentation of all patient encounters
- Outreach calls, including follow-up on patient engagement.
Outreach and Health Promotion
- Manage a patient caseload
- Participate in scheduled outreach such as workshops
- Facilitate group health coaching programs to increase engagement with the patient population.
- Continually work with the team to gather community resources available to serve the needs of the clinic population.
Care Team Collaboration
- Collaborate with the care team and patient to understand patient health goals
- Act as a leader on care team in the areas of coaching and behavior change.
- Active role in supporting care team in achieving clinic performance guarantees and closing patient care gaps
- Prepares for, attends and participates in team meetings and huddle(s)
Additional
- Report to appropriate authority figures in cases of abuse, neglect, or imminent danger.
- Must be able to work flexible hours
- Participate in medical site’s efforts to comply with organizational quality improvement guidelines and pertinent government regulations including OSHA and CLIA.
- Works with their clients according to the NBHWC Code of Ethics and Vera Whole Health Coach Scope of Practice.
- Cross-train in other workflows
- Ability to correctly perform vital signs and screening tools that are appropriate within the Whole Health Coach scope and accurately record data
- Perform other duties as assigned
Additional Qualifications Preferred:
● Experience working in EMR systems preferred
● Experience with Google Workspace preferred
● Spanish speaking, bilingual or multilingual preferred.
● Bachelor's Degree in health related field preferred.
Education/Experience:
● Minimum 1-3 years of coaching experience.
● Training in coaching competencies, theories, and methodologies.
● Knowledge of the Transtheoretical Model, Appreciative Inquiry, and Motivational Interviewing preferred.
● Practiced understanding of the differences between coaching, health education, and behavioral health.
● National Board-Certified Health and Wellness Coach (NBC-HWC)
● As part of the interview process, a 20-30 minute audio recorded coaching session must be submitted via Dropbox or FreeConferenceCall.com within 4 days of your completed phone interview with the recruiter.
Demonstrated Attributes:
● Excellent verbal and written communication skills.
● Time management skills and ability to manage time effectively during 30-minute coaching sessions and between sessions.
● Team player with strong interpersonal skills and ability to build effective working relationships. throughout all levels of the organization.
● Ability to connect and empathize with a wide range of diverse populations. ● Comfortable speaking in front of groups.
● Strong group facilitation skills a plus.
Physical Demands:
● Requires sitting for extended periods of time.
● Manual and finger dexterity and eye-hand coordination.
● Requires corrected vision, hearing and speech within normal ranges.
Compensation: $50k-$68k/annual salary & bonus eligible (national average, premium markets may vary)