Description

Data Center Technician, Mid (IT Specialist)

Location: Washington, D.C.
Clearance Requirement: U.S. Citizenship with eligibility for High Public Trust

As a Mid-level Data Center Technician, you will provide essential operational support for Treasury’s data center infrastructure. Responsibilities include performing server racking, patching, system backups, and log analysis to maintain optimal system performance. You will play a key role in incident response, both on-site and remotely, ensuring compliance with established service-level agreements.

Salary Range:  72,000-87,000

Duties and Responsibilities

• Perform daily system checks, monitor hardware health, and execute scheduled maintenance.

• Respond to and resolve incidents per defined SLAs, escalating when required.

• Support infrastructure backup, recovery, and patching processes.

• Accurately document maintenance activities, logs, and incident resolutions.

• Participate in a 24x7 support rotation, including weekends and holidays.

Basic Qualifications (Required)

• U.S. Citizenship and eligibility for High Public Trust clearance.

• 1–8+ years of relevant IT infrastructure or data center experience.

• Proficiency in troubleshooting Windows OS, Microsoft Office Suite, and standard enterprise tools.

• Experience with ITSM platforms such as ServiceNow.

• Strong communication, organizational, and problem-solving skills.

Preferred Qualifications

• CompTIA A+, Network+, or Security+ certification.

• ServiceNow or other ITSM platform experience.

• Federal IT or large-scale enterprise infrastructure support experience.

• ITIL Foundation certification or equivalent training.

ActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security, and IT Managed Services. With 25+ years of stellar past performance, ActioNet is the premier Trusted Innogrator!

Core Capabilities:

• Advanced and Managed IT Services

• Agile Software Development

• DevSecOps

• Cybersecurity

• Health IT

• C4ISR & SIGINT

• Data Center Engineering & Operations

• Engineering & Installation

Why ActioNet?

At ActioNet, our Passion for Quality is at the heart of everything we do:

• Commitment to Employees: We are committed to making ActioNet a great place to work and continue to invest in our ActioNeters.

• Commitment to Customers: We are committed to our customers by driving and sustaining Service Delivery Excellence.

• Commitment to Community: We are committed to giving back to our community, helping others, and making the world a better place for our next generation.

ActioNet is proud to be named a Top Workplace for the eleventh year in a row (2014 - 2024). We have a 98% customer retention rate. We are passionate about the inspirational missions of our customers, and we entrust our employees and teams to deliver exceptional performance to enable the safety, security, health, and well-being of our nation.

What's in It For You?

As an ActioNeter, you get to be part of an exceptional team and a corporate culture that nurtures mutual success for our customers, employees, and communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy, and a desire to develop your skills, experience, and career. Are you ready to make a difference?

ActioNet is an equal-opportunity employer and values diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Full-Time Employees are eligible to participate in our ActioNet’s Benefits Program:

• Medical Insurance

• Vision Insurance

• Dental Insurance

• Life and AD&D Insurance

• 401(k) Savings Plan

• Education and Professional Training

• Flexible Spending Accounts (FSA)

• Employee Referral and Merit Recognition Programs

• Employee Assistance and Identity Theft Protection

• Paid Holidays: 11 per year

• Paid Time Off (PTO)

• Disability Insurance