Senior New Relic Consultant
Description
This is a full-time remote role for a Senior New Relic Consultant Role.
Responsibilities:
- Collaborate with cross functional teams to understand requirements/design and translate those to applications in New Relic.
- Implement, configure, and optimize the New Relic observability platform to improve application and infrastructure performance and support business goals.
- Work with BAs & business to lead value and solution discovery workshops to deeply understand a client's business challenges and technical environment.
- Analyze performance data (transaction traces, metrics, logs, errors) to identify bottlenecks, troubleshoot problems, and provide recommendations for optimization to development and operations teams.
- Enhancing, troubleshooting, and maintaining existing Dashboards & alerts in New Relic
- Document application design, technical specifications, and deployment strategies in Jira & amp; Confluence.
- Build dashboards and reports using New Relic Query Language (NRQL) and configure alert policies to enable proactive monitoring and incident response.
Qualifications:
- Bachelor’s degree or equivalent with excellent oral and written communication skills
- 2+ years of experience in integration preferably MuleSoft(API/Batch/Event) Development/Design/Architecture
- 4+ years of hands-on experience with New Relic products (APM, Infrastructure, Logs, Synthetics, etc.)
- Strong understanding of observability concepts, including monitoring, logging, tracing, and metrics
- Expertise in writing and optimizing NRQL
- Expertise with SOAP, WSDL, XML, REST and JSON.
- Familiarity with AWS cloud technologies DevOps methodologies, CI/CD pipelines etc
- Development experience in one or more languages such as Java, .NET, Python, Ruby, Node.js, or C#.
- Knowledge of Supply Chain Management, Order to Cash Lifecycle, infrastructure, architecture and technology in related areas from a design/ support/ solutions perspective
- Familiarity with tools like Bitbucket/Git, Eclipse, RAD, JIRA, and Confluence.
- Ability to work 7 am – 3 PM EST.