Training Manager
Description
Training Manager
Overview:
Oversees the day-to-day functions of the Training department which includes the classroom, behind the wheel and cadet trainers. Ensures all new drivers and staff receive required MTA and Transdev regulated training.
Starting Salary:85,000
Major Responsibilities:
- Plan, assess and evaluate the Contractor’s training program.
- Manage the performance of the training to ensure the effective and responsive delivery of services.
- Design, develop, implement, and evaluate technical operations training for all levels of staff.
- Provide staff training to support their competency in areas that are critical to the organization.
- Equip staff with the required skills to achieve the MDOT MTA’s quality and customer service goals.
- Provide broad scope review, analysis and assessment of Mobility policies, procedures, programs and organization structure and alignment in terms of effectiveness, quality of service and best practices.
- Assess and identify opportunities to improve current training programs.
- Develop and implement an effective tracking system for training and delivery completion.
Requirements:
- Bachelor’s degree in education, instructional design, or similar discipline (A high school diploma and 4 years of training program administration experience may be substituted on a year for year basis).
- Must have a minimum of 5 years’ experience in the development, administration, and/or implementation of large-scale training programs.
- Must have experience in transit/mobility paratransit operations training.
- Must have at least 3 years in middle management or higher-level capacity.
- Must have experience leading and ensuring a qualified and well-trained workforce.
About Transdev:
Transdev is the largest private sector operator of multiple modes of passenger transit in North America, providing bus, rail, paratransit, and shuttle services. We manage over 200 transportation contracts for cities, transit authorities and airports, providing safe, sustainable, and innovative mobility solutions. Our mission is to improve public transportation, to enhance quality of life and contribute to a more sustainable environment.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status or any other classification protected by federal, state, or local law.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Transdev is the largest private sector operator of multiple modes of passenger transit in North America, providing bus, rail, paratransit and shuttle services. We manage over 200 transportation contracts for cities, transit authorities and airports, providing safe, sustainable, and innovative mobility solutions. Our mission is to improve public transportation, to enhance quality of life and contribute to a more sustainable environment.
Drug-free workplace
If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; able to pass a drug screen.