Working at Torrid

Who We Are

Torrid is the ultimate retail destination for fashion apparel, accessories, swimwear and lingerie specifically made for the young, stylish woman who wears sizes 10 to 30. Our exclusive collections are designed to fit her flawlessly, inspiring her to feel confident and sexy—with no apologies.

Torrid is the fastest growing plus-size brand in fashion. We currently have over 400 stores in the US and Canada, with more opening every day. Our brand regularly grabs headlines in the fashion press and national news. As our company continues to expand, so does our need for fiercely creative, passionate individuals who aren’t afraid to challenge the status quo in the fashion industry.

Working for Torrid

Working for Torrid

We adhere to five basic principles that are quintessential to the Torrid identity.

Customer Service
Our goal is to provide outstanding customer service to both Torrid customers and associates.

Communication
Our open office environment and quarterly meetings ensure that our HQ associates are always in the loop. In addition, our stores meet by district twice a year to make sure our field associates stay ahead of the game.

Development and Recognition
Training classes are available throughout the year to ensure associates are developing the skills they need to reach their goals. Promoted employees are honored at our quarterly communication meeting. In the field, District Managers regularly meet with Store Management to ensure that all Torrid employees remain up-to-date on best practices.

Community
We believe in giving back to our community! Through our annual Backpack Drive and Holiday Adopt-a-Family program, we strive to help those who are less fortunate in our local communities.

Fun
We work hard, but we have fun too!

Benefits & Perks

Benefits Highlights for all full-time regular employees:

Medical*

A comprehensive medical plan includes preventive care, urgent care, maternity care, mental health, hospital coverage, prescription drug coverage and more. HMO, PPO and traditional Indemnity plans are available depending upon work location.

Dental*

A comprehensive dental plan includes preventative care, as well as acute care and orthodontia coverage. Network and Indemnity plans are available depending upon work location.

Vision*

A general vision care plan covers annual eye exams, as well as offering a discount on frames, lenses and contact lenses when using preferred providers.

Life Insurance

Basic life and accidental death and dismemberment (AD&D) coverage is issued at no cost to employees. In addition, employees are given an opportunity to apply for additional coverage.

Short Term Disability

Short Term Disability coverage is provided at no cost to employees.

401(k) Plan

All Hot Topic employees who meet eligibility requirements may invest in the Company 401(k) Plan. Employees may rollover a 401(k) balance from a previous employer at any time.

Plus, all full-time and part-time employees are eligible for:

Employee Discount*

Employees are encouraged to wear the clothing and accessories Torrid sells. Employees are eligible to get a 40% discount on apparel, accessories, shoes, and gift certificates, and a 20% discount on music and electronics.

Tuition Assistance Program

Employees may apply for Tuition Reimbursement for qualified courses and college degree programs after 6 months of service. Tuition and books are covered with some restrictions, and all covered fees are reimbursed after completing the qualified course with a satisfactory grade.

Employee Assistance Program (EAP)*

The EAP offers employees and their families free confidential assistance for issues involving emotional well-being, finances, legal, addiction and recovery, education and more. Help is available 24 hours a day, seven days a week, either by phone or through up to 3 in-person visits per year.

*Employees' spouses, qualified domestic partners and dependent children are eligible

Career Areas

Corporate Careers

Located between Los Angeles and Orange County, California, Torrid Headquarters houses our Merchandising, Planning & Allocation, Finance, IT, Ecommerce, Human Resources, Marketing, Distribution, Real Estate, Product Development and other departments.

Torrid HQ is a work environment that encourages a high degree of collaboration, creativity and team work.

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Distribution Careers

Torrid has two distribution centers, one in Southern California and the other in the greater Nashville area, where all our orders from our retail stores, Ecommerce, and wholesale customers are fulfilled. The distribution centers offer a variety of logistic supply chain jobs and house our vendor relations, import/export, quality control, traffic, and administration departments.

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Store Opportunities

It's an exciting time to join Torrid, as we continue to grow our brand and open new stores. Store positions available include: Sales Associates, Key Holders (select locations), full-time and part-time Assistant Managers, and Store Managers. In addition, we have opportunities for field management in the roles of District and Regional Managers.

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FAQ

FAQs

HQ FAQs

Torrid is all about unique individuals who have a passion for people and fashion. We offer a fun atmosphere full of challenges and opportunities for advancement.

From the minute you walk into our Headquarters, you can see, hear and feel the energy. Our "open" offices (no interior walls!) allow everyone to be highly interactive and collaborative.

Where is Torrid Headquarters located?

Our Headquarters is located in City of Industry, in the greater Los Angeles area.

How do I find out what positions are available at Torrid Headquarters?

If Headquarters positions are available, Torrid posts their announcements on major, web-based, job posting sites, our careers site and social media. Follow @TorridCareers on Twitter and Instagram for daily updates!

How do I apply for a position?

Please visit our jobs listing page and follow the application directions.

If there are no positions posted for Torrid Headquarters and you would like your resume to be considered for future opportunities, please submit your information online, and we will alert you when job opportunities become available.

Once I've submitted my resume, will I hear from you?

Due to the volume of resumes we receive, we may not be able to respond to you personally. If you submit a resume, we will review it against our open positions and if we feel there is a suitable match with our requirements, we will contact you. Otherwise, we will retain your resume in our database and consider you for future opportunities.

If I have already submitted my resume, do I have to resubmit it to be considered for jobs posted in the future?

While we retain and review resumes previously submitted by candidates whenever new job opportunities arise, we also welcome applicants to re-submit their resumes when they see new job postings that catch their interest. Of course, in the event that any information on your resume changes, such as your mailing address, e-mail address, telephone number, or career experience, please update your resume online.

Do you have any jobs available which allow me to work from home?

All positions require full-time, on-site attendance. All jobs posted on our website or posted on any other job posting service are available at the Torrid facility indicated, unless otherwise noted.

Store FAQs

Torrid is all about unique people who have a passion for people and fashion. We offer a fun atmosphere full of challenges and opportunities for advancement.

What else? We listen to our employees, and we listen to our customers. Open communication and asking for feedback truly matter here! Perhaps that is why we enjoy an extremely high loyalty rate.

How old must I be to work at Torrid?

We require all employees to be at least 18 years of age or older.

Are there any exceptions to the minimum age requirement of 18 years old to work at Torrid?

Sorry, there are no exceptions to the age requirement. Please apply after you turn 18.

How much do Sales Associates earn per hour at Torrid?

We generally start our Sales Associates at minimum wage, but it may be higher if you have previous retail experience.

What benefits do Torrid Associates receive?

The benefits of the position include flexible scheduling, a flexible dress code, and a 40% merchandise discount.

What are the qualifications needed to be hired for the Sales Associate position?

We look for people who truly demonstrate a 'sales first' focus and enjoy providing service to customers in a fashion forward business.

Are there any positions available in the Torrid store in my city?

To learn what positions are available in your local market, please visit stores in person and speak with a member of store management.

How do I apply for a position?

To apply for a position with Torrid please go to www.torridcareers.com and fill out an online application.

Where are the new Torrid stores opening this year?

The Torrid family is rapidly growing! Look for new store announcements on our social media.

I am currently a District Manager or Regional Director level applicant. Who should I contact regarding opportunities?

You may search for jobs at Torrid now and submit your resume.