Account Supervisor - Havas Formula (Business Technology)

Communications & PR New York, New York


Description

Position at Havas


Havas Formula PR is looking for an Account Supervisor for its Business Technology Division in the New York office. We are looking for someone who is motivated and has high energy as we work in a fast-paced environment. You must have at least 5 years of public relations experience. The ideal candidate will have broad public relations agency experience with particular expertise in tech.

The Account Supervisor adds creative perspective and strategic input on multiple client programs and has a full understanding of the client needs and applies project management, programming, budgeting, staff leadership and management skills to assignments. The AS is a strategic thinker, creative contributor, and manager of typically 5-7 accounts. The AS builds excellent client rapport, ensures client satisfaction and manages a team of professional junior staff and takes the responsibility for the team’s success on assigned projects.

Responsibilities:

 

Media | Influencer Relations

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  • Conducts outreach to top-tier print, broadcast and online media
  • Secures editor appointments for clients, at least 3-5 pieces of coverage a month, all tier 1 media

and a minimum of 1 placement a month for each assigned vertical category per client

  • Oversees editorial calendar outreach; delegates assignments to team and takes accountability for staff performance
  • Consistently reviews media databases to ensure efficacy
  • Develops creative pitch angles and identifies appropriate media outlets
  • Manages client approval process and distribution of communications to media
  • Regularly tracks and provides competitive information to client with insight, POV or implication industry/competitive news has on the business/category

 

Account Management:

  • Acts as a senior strategic partner who challenges clients with smart thinking
  • Leads daily client communication; attends regular in-person meetings
  • Manages weekly/monthly client initiatives, tracking against overall program KPIs
  • Fields client requests (typically responsible for all incoming calls and emails)
  • Finalizes client call agendas and participates in regular status calls; assigns sections to appropriate team members and prepares team prior to client interactions
  • Reviews/edits monthly/quarterly activity and media coverage reports as developed by junior staff, and provides to clients
  • Manages event execution and oversees budgets
  • Ensures client timelines/plans are being implemented and followed
  • Oversees development and implementation of quarterly planning calendars
  • Identifies and addresses issues before they become problems with client (and staff)
  • Helps set realistic expectations with clients by aligning on success metrics prior to campaign/program execution

 

Staff Management | Mentoring:

  • Assists managers with making decisions to ensure team progress
  • Edits all press releases, pitch letters and communication materials written by junior team members
  • Creates “to-do” list for the team based on client initiatives 
  • Organizes team meetings (create agenda, etc.)
  • Tracks team hours on each account
  • Helps train employees (database development, logging time, etc.)
  • Acts as a sounding board for junior staff; addresses any issues or concerns
  • Holds team accountable for meeting deadlines and hitting media coverage goals
  • Regularly communicates with other senior managers as to what you and the team need in order to be successful and proactively provides status updates and next steps

 

New Business:

  • Assists VP and director with creative ideas for new business proposals
  • Attends new business meetings and scouting opportunities (e.g., trade shows)

 

Qualifications

Education: Bachelor’s Degree (communications, liberal arts, business or marketing focus preferred)

Experience: Five to seven years of relevant PR experience

Skills & Abilities Required:

  • Excellent presentation skills and comfortable speaking in front of groups.
  • Staff- and client-respected leadership qualities demonstrating proven ability to lead by example.
  • Possesses motivational capabilities in a highly pressurized environment.
  • Is appropriate, approachable and fair, and creates valued relationships with staff.
  • Strong analytical and problem solving skills with a comfort level handling “hot seat” situations.
  • Can meet tight deadlines and has an exceptional eye for details.
  • Experience managing a team and multiple client accounts.
  • Knowledge of when to rely on personal judgment and when to seek advice.
  • Solid judgement, drive and influence.
  • Entrepreneurial spirit, passion and intellectual curiosity.
  • Must be collaborative and results driven.
  • Ability to understand client brand category and landscape in order to deliver creative ideas that resonate with target audiences.