Evening Reference & Instruction Librarian

Staff Boston, Massachusetts


This position is responsible for providing reference desk services and library instruction, as well as contributing to other library activities. This is a combined day/evening/Sunday position. The work schedule is Sunday-Thursday, 11:00am – 7:00pm.

Primary/Principal Responsibilities:

  • The position’s primary responsibility is evening instruction in the use of the library's resources and services, with special focus on Art & Design department. The reference librarian assists library users (in-person, via phone, or virtual platforms) to access, retrieve and apply information from a variety of physical and online materials. This position leads responsibilities in Art & Design; however, the librarian will also support responsibilities in other subjects. Librarian supports remote users who may be primarily online or off-site. Librarian helps users trouble-shoot technical issues related to accessing electronic databases both on-and off campus. In-library printer, photocopier, and similar trouble-shooting and maintenance is also required.
  • The reference librarian develops and teaches library instruction classes including first-year introductory sessions, course-related instruction, topical workshops, and individual consultation by appointment with students, faculty, and staff. Library instruction involves primarily the effective use of electronic information resources.
  • The position participates in collection development. The reference librarian identifies, evaluates, and recommends for purchase printed and online resources. S/he reviews the collection and recommends titles for withdrawal.
  • The position creates and regularly maintains Web-based library guides and Web pages (including blog entries, Facebook, Twitter posts, etc.) to inform and instruct users and facilitate access to library resources.
  • The reference librarian contributes to identification of emerging information technologies relevant to the Reference department and the library as a whole, and also contributes to the planning and improvement of the library’s online presence.


  • ALA accredited Master of Library Science degree, with three to five years of relevant experience preferred.
  • Must have a demonstrated knowledge of research database features and functions, information technologies, research skills, and a proficiency at locating and procuring resources for users.
  • Effective training and teaching skills in group and one-on-one settings.
  • Excellent written and oral communication skills.
  • Analytical and problem solving skills and ability to utilize and troubleshoot a wide range of machine technologies and online access issues.
  • Strong public service skills working with a diverse population of students, faculty, staff and community people.
  • Must be committed to providing the highest level of customer service and responsiveness. 
  • Proven ability to work independently and as part of a team.