Technical Support Engineer

Customer Support Tel Aviv, Israel


Technical Support Engineer

ForeScout is at the forefront of network & IoT Security. As the world becomes more and more connected so does the need for ForeScout's products. We are looking for individuals that want to be at the ground floor of building a product that addresses the world’s most challenging security problems. Innovation starts here, visionaries welcomed!

What you will do:

Join the ForeScout team of Support Engineers and take part in supporting the world-wide market leading product suite, consisting of:  Network Access Control, Endpoint Compliance, Mobile Control, and Intrusion Prevention. 

Applications range from Client / Server applications to Web apps for a Network Access Control solution, running on both Windows and Linux systems.

 

What You Bring to ForeScout:

  • Industry experience  - 5 years minimum
  • Strong experience in Network troubleshooting and configuration (tcpdump, ethereal, etc.). - Must
  • TCP/IP and advanced Network understanding (LDAP, DNS, SMTP, SNMP, DHCP and authentication protocols)
  • Experience in security - advantage.
  • Network equipment configuration (Switch, Router, FW).
  • Knowledge in Windows and Windows-based networks (Active Directory, domain management)
  • Experience with Linux O/S – advantage.
  • Experience with virtualization environments
  • English – high level , written and verbal skills - mandatory
  • Bachelor’s Degree in Computer Science, Engineering or equivalent.
  • Customer facing, hands-on, problem-solver character.
  • Experience in Support and enterprise-customer interaction - Strong customer support attitude.
  • Strong verbal and written communication skills in English and Hebrew.
  • Ability to prioritize tasks. Ability to work in several interfaces in parallel.
  • Ability to easily learn and apply new technologies. Ability to work independently.
  • Works well with others. Team player with high level communication and interpersonal skills.

What ForeScout Offers You:

Strong product, good leadership, great culture, good people, diverse. If you have good work ethic, are visible, lean in, you will be recognized. We are in growth mode and there is tons of opportunity. A positive attitude and being flexible to change goes a long way here at ForeScout!

  • Collaborative and innovative environment – make an impact on worldwide security while working on the hottest technology.
  • Competitive compensation and Benefits.
  • We work hard…and we celebrate success!

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