US Jobs

QA Lead

QA & Customer Support Toronto, Canada

Position at Zynga

Zynga is one of the world's largest mobile video game developer leads and develops the most popular social games that are played by over 65 million active players around the world each month. We are headquartered in San Francisco and have additional offices in the U.S., Canada, U.K, and India. Since our founding in 2007, our mission has been to connect the world through games and delight consumers with social gaming experiences. To date, more than one billion people have played our games across the Web and mobile, including FarmVille, Zynga Poker, Words With Friends, Harry Potter: Puzzles & Spells, Game of Throne Slots Casino, and CSR Racing.

We are looking for a QA Lead who has in-depth QA, technology, and project expertise to enhance our marketing strategies. You will monitor, test, and analyze large volumes of data to keep workflows healthy. You will own the quality assurance responsibility across our publishing projects. Together, we pioneer and reinforce big data infrastructure and large-scale production services.

Main Responsibilities: 

The QA Lead is a senior role, supported by both internal and external partnerships. We as a team will build close collaboration with our Product and Analytics teams. In this role, you will be responsible for establishing detailed test plans and handcraft effective QA processes and practices that support broad team operations. You will also be responsible for the strategy, design, and implementation of frameworks within teams and cross locations departments. This will encompass crafting test cases, reporting tools (such as Jira), to query results and overall regression packs. Through your excellent technical skillset, effective relationship building, and partnership with the key collaborators, you’ll streamline and support product completion efficiency!

This is an outstanding opportunity to play a part in the foundation of Zynga’s Analytics and Marketing Operation to achieve a higher return from marketing investments constructively.

Desired Skills and Experience: 

  • 4+ years as a QA Lead in analytics or data-intensive environment

  • Good interpersonal skills both written and verbal

  • Design suitable test plans based on product requirements

  • Strong collaboration skills and works well with partners

  • Proven experience in balancing multiple projects

  • Proven track record of managing offshore vendor teams

  • Proven technical skillset and an ability to learn quickly

  • Prior experience with non-functional testing (such as performance, compatibility, etc.)

  • Strong reporting skills i.e. QA Velocity, Future Planning, QA Progress

  • Strong working knowledge of test tools and reporting, such as JIRA, TestRail, GameBench, etc. or equivalent tools

  • Demonstrable experience in leading and managing teams in multiple locations

  • Ability to work with upper management and supply key facts and metrics

  • Experience with data attributions and end to end data flow

  • Experiences with SQL and Splunk

  • Experiences with integrating automation to build pipelines is a plus

  • Experiences with source control (Git, SVN, Perforce, TFS, etc.) and DevOps practices is a plus

What we offer you:
  • Competitive salary and discretionary annual bonus scheme

  • Full medical, accident as well as life insurance benefits

  • Child care facilities for women employees and discounted facilities for male employees

  • Generous Paid Maternity/Paternity leave

  • Employee Assistance Programs

  • Active Employee Resource Groups 

  • Frequent employee events

  • Flexible working hours and additional leave options

  • Catered breakfast, lunch and evening snacks

  • Work with cool people and impact millions of daily players!

Zynga is an equal opportunity employer. We are proud of our diverse and inclusive community; we do not discriminate on the basis of race, sex, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, medical condition, disability, or any other class or characteristic protected by applicable law. We welcome candidates, players, employees, and partners from all backgrounds. Join us!

Zynga will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.