Senior Project Manager - Central Technology
Our mission at Zynga is to connect the world through games by building games around core social experiences to deliver deep player engagement, organic acquisition and long-term retention. Our portfolio of games – Empires & Puzzles, Merge Dragons, CSR Racing 2, Farmville, Harry Potter Wizards and Spells, Words with Friends and Zynga Poker span some of the fastest growing mobile gaming categories including Action Strategy, Casual, Social Casino and Invest Express. Come join us! Thrive, take risks and dream big to shape the future of the fastest growing gaming company.
Come join the Central Technology team at Zynga to make an impact across all of the company’s games! Our team provides products and services that are foundational for building games across mobile and emerging platforms. These services span across Identity, Social, Payments, Core Technology, Client Tech, Quality Engineering Automation and Cloud. Our mission is a ‘Lean Mean Tech Organization’ that enables game teams to develop and launch amazing games. We are a 100+ people organization servicing 1500 others across 13 global locations.
Central Technology is looking for a highly motivated Senior Project Manager to join the Dev Ops team. This position will be based in our Zynga Austin Texas studio. The Senior Project Manager will work closely with Engineering, Product Management, Production and game/partner teams to deliver on projects at scale. He / She will need to balance various requirements and constraints, and facilitate tough trade-offs along the way to drive towards a predictable outcome. He / She will also need to be tactical in diving deep into daily execution, proactively spotting areas for improvement, and driving the changes in a collaborative manner that solves confusion, miscommunication and differing expectations. Ultimately, the project manager is accountable for the execution and delivery of the assigned team / projects output.
Provide senior-level project management for multiple critical engineering projects
Forecast resource contention and catch over-scheduling issues in advance
Ability to perform resource-aware Gantt-style project management and discern and track project dependencies
Strong quantitative abilities within the Jira ticketing system, Epic burndown charts, Velocity tracking methods, and emergent work
Ability to lead standardization efforts on ticket intake procedures, ticket labeling, and ticket updates to ensure accurate reporting
Ability to manage multiple backlogs (projects, operations, maintenance) and help the team prioritize tickets each Sprint
Ability to triage incoming high-priority incidents and orchestrate incident management communication processes
Synthesize and organize small amounts of work into larger milestones and multi-year efforts
Maintains awareness of team members’ time off and personal schedules to ensure Sprint planning and forecasting is accurate
Ability to pivot quickly and update forecasted work and Gantt dependencies based upon new, high-priority initiatives which affect current schedules
Track record of excellent customer service and ability to maintain positive relationships with a wide variety of internal and external customers
Strong written and verbal communication skills to distill complex topics into simple summaries
Desired Skills and Experience:
At least 5+ years of experience in a Project Management role in the tech industry
3+ years agile development experience
Outstanding written/oral, organizational, analytical skills, with strong attention to detail
Strong stakeholder engagement & project management skills and ability to present work to executive staff
Involved in project planning, identifies roadblocks and problem solves around them
Ability to zoom in and zoom out
Judgement under pressure
Ability to work in a team environment with maturity, leadership, and calm confidence
Demonstrated ability to empower and earn the team’s trust
Must be a self-starter and driven team player
Proven ability to resolve conflict and strong negotiation skills
Ability to communicate across diverse cultures, languages, work styles, and personalities
Experience in the game industry
Engineering background or Computer science/technical degree
Project Management certification
Software experience with Atlassian Jira, Confluence, Google Docs / Sheets / Slides, Miro, Outlook
What we offer you:
Zynga Stock RSUs and Bonus Plan
Full medical, dental, vision benefits as well as life insurance
Catered lunch daily
Generous Paid Maternity/Paternity leave
Open vacation policy for many employees
Flexible working hours on many teams
Casual dress every single day
Work with cool people!
Zynga is an equal opportunity employer. We are proud of our diverse community; we do not discriminate on the basis of race, sex, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, medical condition, disability, or any other class or characteristic protected by applicable law. We welcome candidates, players, employees, and partners from all backgrounds. Join us!
Zynga will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.
Zynga is committed to providing reasonable accommodation to applicants with disabilities. If you need an accommodation during the interview process, please let us know.