Senior Systems Administrator (Windows)

Information Technology Vancouver, BC


Senior Systems Administrator (Windows)

Zymeworks is a clinical-stage biopharmaceutical company dedicated to the discovery, development and commercialization of next-generation bispecific and multifunctional biotherapeutics. Zymeworks’ suite of complementary therapeutic platforms and its fully-integrated drug development engine provide the flexibility and compatibility to precisely engineer and develop highly-differentiated product candidates.

About the Position

We seek a highly motivated professional to join our IT Infrastructure team. As a Senior Systems Administrator (Windows) you will design, build, integrate, and support a variety of Windows systems both on-premise and on IaaS platforms to support research and business operations. You will be joining a team of IT Administrators who have a strong desire to automate and standardize, and who appreciate a wide array of experience and knowledge. This position will work closely with IT System Specialists and junior administrators as a mentor and provide guidance on complex issue resolution. This position is located at our office in Vancouver, BC. and will report to the Lead, Infrastructure, Information Technology & Systems. Flexible hours and work from home options are some of the many benefits available to employees of Zymeworks. 

Key Responsibilities:

  • Attends and participates in cross-functional meetings, determines needs and requirements of business users
  • Analyses current service performance, scalability, maintainability, and drafts and proposes changes
  • Identifies system/team/business requirements, conducts product research, obtains quotes, prepares proposals recommending technology purchases and oversees and/or participates in the implementation of that technology
  • Provides technical guidance to staff, coordinates schedules and assigns tasks to reach an overall objective within costs, quality, and timelines
  • Actively works to foster an environment of effective and collaborative working relationships amongst employees, management, and external partners
  • Develops and maintains vendor relationships, manages IT purchases, tracks, and monitors warranty status
  • Reads, writes, reviews, and edits documentation including work instructions, SOPs, validation documentation, and installation instructions.
  • Installs server upgrades, patches, new servers, and server software including both physical and virtual devices
  • Troubleshoots support issues and provides Tier 2/3 support to our End User Services team
  • Reads pertinent literature to improve technical knowledge and maintain awareness and understanding of developments related to current or anticipated projects and/or products
  • Ensures all back-ups and disaster recovery systems are operating correctly and are tested regularly
  • Supports the software development team with software releases
  • Participates in maintenance/on-call rotation providing support for critical issues outside of normal business hours.

Education and Qualifications

Technical diploma in related discipline and a minimum of 5 years related experience or an equivalent combination of education and experience.

Required Skills and Abilities:

  • Strong organizational skills
  • Strong documentation skills
  • Works effectively in a high pace, rapidly changing environment
  • Provides accurate work / timeline estimates
  • Self-starter: ability to identify issues without instruction, research potential solutions, and provide comprehensive recommendations of chosen solution
  • Experience working with and supporting scientific and software development teams
  • Excellent written and verbal skills in English
  • An equivalent combination of education and experience may be considered.
  • Embody and champion Zymeworks’ values: Act with Integrity. Collaborate. Care.
  • Adhere to the highest degree of professional standards and strict confidentiality on matters that require discretion.

Required Technical Experience:

Expert Level:

  • Microsoft Active Directory, multi-site
  • Azure Active Directory
  • Microsoft 365: Exchange
  • Configuration Management / System Deployment Tools ie: SCCM, PDQ, Ansible, Salt
  • Mobile Device Management
  • Microsoft Windows Server 2012R2+

Intermediate Level:

  • Amazon Web Services, ie: EC2, S3, RDS, Route53, Workspaces
  • On-premise Virtualization technologies, ie: VMware vSphere
  • Networking principles, ie: routing protocols, VPN’s, polices
  • Networking Technologies, ie: PaloAlto, Juniper, Meraki
  • Centralize logging and analysis, ie: Splunk, syslog, ELK

 Foundational Level:

  • Storage Systems, ie: NetApp
  • VMware Horizon
  • Backup Systems, ie: Commvault, CrashPlan
  • Fundamental knowledge of scripting with Powershell

  Why Work for Us?

Zymeworks’ employees are passionate, engaged and extremely motivated to succeed. We are excited by the cutting-edge science and technology, the endless possibilities this union holds and the sheer opportunity to be a part of something big. To learn more about Zymeworks Inc. and our current openings, please visit our website at

We offer challenging career opportunities, competitive benefits and an environment that recognizes and rewards performance.