Lead Technical Trainer EMEA

Product Management Reading, United Kingdom


We are looking for people who are sharp, creative and hardworking, with an unwavering desire to be the best. 

Traditional security companies are becoming less relevant as cloud adoption and digital transformation become the norm in every market industry and every market segmentation. Zscaler has been a leader in Gartner’s MQ for 9 consecutive years and has helped shape the emerging SASE category (a true category creator). We are well-positioned to dominate this massively growing cloud security market.  

The Zscaler Culture 

Winning Technology and Products -We offer the best technology and products for the Cloud First world. We pioneered cloud security and continue to grow our 20B + TAM by releasing new products every year. 
Supportive Leadership – An industry-leading leadership team with strong values, off the chart business acumen that will help you succeed quickly while providing mentorship and career growth.
Competitive; We Play to Win – We are playing in a Rapidly growing TAM and huge market mega-shifts that leads directly to Zscaler; tracking a growth path similar to Salesforce, Workday, & ServiceNow.

Lead Technical Trainer EMEA
Zscaler needs to add a Technical Instructor to the Training Team. This Technical Instructor will provide instruction for Zscaler customers and partners.
  • Instruct Zscaler technical courseware and certification online and in the classroom, demonstrating effective instructional techniques and representing Zscaler in a professional manner.
  • Configure and troubleshoot Zscaler training environments including Zscaler Internet Access and Zscaler Private Access solutions as well as general network connectivity, communication, and authentication services and devices.This includes:
    • connecting to and managing remote training labs and related online services, 
    • configuring student training pods and troubleshooting the training environment operation.
The successful candidate must be able to:
  • Demonstrate classroom management skills such as effective presentation, checking for understanding, listening actively to students, building audience rapport, and demonstrating cultural sensitivity.
  • Provide effective instruction to students in advanced networking topics including:
    • Zscaler products, features and capabilities,
    • security, authentication protocols, and processes such as PKI, Windows/ Azure AD, Firewalls, and Web Proxies, and
    • cloud and network application access, threat protection, firewall filtering, access control, and data protection.
  • Configure and troubleshoot virtual training environments including:
    • Windows servers running enterprise services such as Active Directory, DNS, file sharing, and remote access,
    • Windows and Linux clients,
    • Linux servers hosting web applications, and Zscaler application connector software,
    • Cloud-based services such as Azure for application and virtual machine hosting and Azure Active Directory or similar for user authentication and identity services, and
    • network devices such as routers, switches, and firewalls. 
The ideal candidate will have
  • Demonstrable experience as a technical instructor in network security, cloud, and SaaS technology,
  • demonstrated the ability to quickly learn new products and technologies,
  • an interest in course development and instructional design, and
  • designed and developed hands-on training exercises and presentations.
In return, we will invest in you, and your customers. You will be supported by a world-class team made up of some of the most prominent names in security who turn our customers into advocates and give you the skills you need to build a highly successful career.
Additionally, we will make every effort:
  • To provide you with the best support, learning, and access to expertise in the marketplace.
  • To invest in your personal and professional growth and reward you accordingly with competitive pay, benefits, and equity
Why Zscaler?
People who excel at Zscaler are smart, motivated and share our values. Ask yourself: Do you want to team with the best talent in the industry? Do you want to work on disruptive technology? Do you thrive in a fluid work environment? Do you appreciate a company culture that enables individual and group success and celebrates achievement? If you said yes, we’d love to talk to you about joining our award-winning team. 

Additional information about Zscaler (NASDAQ: ZS ) is available at https://www.zscaler.com

Zscaler is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Unique Code: 5044