Sales Service Manager

Customer Services Reading, United Kingdom


Description

We are looking for people who are sharp, creative and hardworking, with an unwavering desire to be the best. 

Traditional security companies are becoming less relevant as cloud adoption and digital transformation become the norm in every market industry and every market segmentation. Zscaler has been a leader in Gartner’s MQ for 9 consecutive years and has helped shape the emerging SASE category (a true category creator). We are well-positioned to dominate this massively growing cloud security market.  

The Zscaler Culture 

Winning Technology and Products -
We offer the best technology and products for the Cloud First world. We pioneered cloud security and continue to grow our 20B + TAM by releasing new products every year. 
Supportive Leadership – An industry-leading leadership team with strong values, off the chart business acumen that will help you succeed quickly while providing mentorship and career growth.
Competitive; We Play to Win – We are playing in a Rapidly growing TAM and huge market mega-shifts that leads directly to Zscaler; tracking a growth path similar to Salesforce, Workday, & ServiceNow.

Position: Sales Service Manager
Location: UK 

Your passion for problem solving is top-notch, making you an ideal liaison to our customers.You have a winning track record of executing on multi-million dollar business opportunities.  Working in a pre-sales support role, you’ll handle service deals  and be the face of the service business to our customers.  You will position the Zscaler Services' portfolio to prospects, supporting sales teams with services and solutions with value propositions for prospects thus converting them into customers.  You will collaborate with cross-functional groups (sales, product management, customer success, marketing) to drive overall customer satisfaction, revenue goals and profitability of our services. You will track and manage a continuous service pipeline for your opportunities.

Responsibilities:
  • Act as an advisor and sales specialist providing Zscaler services to drive revenue growth.
  • Articulate  How Zscaler's services provide solutions to customer's business problems.
  • Conduct consultative workshops to convert prospects into customers of our services.
  • Qualify opportunities to ensure optimization of Zscaler/Partner resources.
  • Engage Fortune 500 companies and federal agencies by delivering reliable guidance on Zscaler Services Portfolio.
  • Document and analyze  all in-flight opportunities for accurate weekly service forecasting.
  • Accurate scoping of professional service engagements, effort analysis, and seeing through the whole statement of work lifecycle for solutions.
  • Maintain an opportunity management funnel and participate in regular account planning sessions with a focus on to driving service revenue.
Our minimum qualifications are:

  • Demonstrable experience in a sales support position.
  • Strong knowledge across a broad range of technology solutions related to Networking and Security.
  • Knowledge of Professional Services business.
  • Demonstrated track record of pursuing and leading services engagements of $1M+.
  • Ability to travel (target of 25%).
Education Requirement:
  • BA/BS degree or equivalent required.
In return, we will invest in you, and your customers. You will be supported by a world-class team made up of some of the most prominent names in security who turn our customers into advocates and give you the skills you need to build a highly successful career.

Additionally, we will make every effort:
  • To provide you with the best support, learning, and access to expertise in the marketplace.
  • To invest in your personal and professional growth and reward you accordingly with competitive pay, benefits, and equity.
  • And, provide you with an environment that is defined by collaboration.  

Why Zscaler?
People who excel at Zscaler are smart, motivated and share our values. Ask yourself: Do you want to team with the best talent in the industry? Do you want to work on disruptive technology? Do you thrive in a fluid work environment? Do you appreciate a company culture that enables individual and group success and celebrates achievement? If you said yes, we’d love to talk to you about joining our award-winning team. 

Additional information about Zscaler (NASDAQ: ZS ) is available at https://www.zscaler.com

Zscaler is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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Unique Code 5035