ZoomCare Careers

• Represent our values: Awesome, Creative, Respectful, Team Players, Get it Done.
• Check patients in and out for appointments and maintain the patient’s demographic and insurance information.
• Process patient payments and expertly offer customer service to patients, helping them understand their insurance costs.
• Educate patients on how to navigate their ZoomCare medical record.
• Maintain patient’s demographic and insurance information.
• Interview patients, record their medical history, and take vital signs. 
• Perform blood draws and finger sticks while adhering to all written laboratory standards.
• Apply splints and dressings, and facilitate simple wound management under provider orders
• Process collected specimens and document results.
• Maintain supply inventory; order, receive, and store supplies.
• Work with and maintain basic medical equipment.
• Provide emergency care to patients when necessary.
• Ensure the clinic remains clean and neat.
• Provide routine procedural and/or exam support to the provider. 
• Complete proficiency testing in the onsite laboratory; and maintain the certification. 
• Perform electrocardiograms (EKG) when indicated.
• Work with a team to problem solve, provide feedback, and creatively brainstorm ways to improve the patient experience at ZoomCare.
• Collect various specimens from patients, such as blood, urine, or throat swab samples, based on standing orders and safety guidelines.
• Other duties as assigned.

INTERNAL QUALIFICATIONS

• High school diploma or GED equivalent; bachelor’s degree preferred.
• Must be in good standing.
• 6+ Months of ZoomCare experience as a Clinic Associate.
• Strong verbal, written, interpersonal, and communication skills.
• Able to maintain patient privacy and confidentiality.
• Proficient in Google Suite, Microsoft Office, AthenaOne, and other relevant software applications.
• Excel in a fast-paced work environment, thriving under pressure and time constraints.
• Current BLS for Healthcare Providers certification from a recognized and reputable organization (e.g., American Heart Association, Red Cross) or the ability to obtain one within 1 month of hire.
• Must hold a current phlebotomy license; equivalent licensure or training experience, preferred.
• Preferred: Current licensure/certification as a; Certified Medical Assistant, Clinical Medical Assistant, National Certified Medical Assistant, Clinical Medical Assistant Certification or prior experience as a Medical Assistant - Registered.

• Medical, Dental, Vision benefits
• 401K with employer match
• Paid Time Off, Paid Holidays, Paid Parental Leave, Sabbatical Program
• Hourly Pay rate: $24.50 - $31.50 DOE
• Other Compensation: May be eligible for other compensation such as bonuses 

• Frequent walking, sitting, standing, and reaching overhead.
• Occasional crouching, kneeling, and bending.
• Prolonged periods working at a desk and on a computer.
• Must be able to lift up to 40 pounds at a time.
• Patient volume may often require working more than scheduled hours per week or outside of regular business hours to complete essential duties
• Fit tested for an N-95 mask, must be clean shaven where the respirator seals to the face for fit testing or when wearing the respirator. Must wear a mask as needed