ZoomCare Careers

Description

• Represent our values: Awesome, Creative, Respectful, Team Players, Get it Done.
• Foster a culture of continuous learning and professional development.
• Develop and implement a strategic plan for talent development that aligns with company objectives; assess current competencies, identify skill gaps, and forecast future needs.
• Partner with departmental leadership to understand their training needs, tailor programs accordingly, and ensure cohesive talent development efforts across the organization.
• Design, develop, and oversee the execution of training curricula that caters to different roles within the organization; onboarding, leadership development, compliance training, technical skills training, career paths, etc. 
• Continuously assess and improve learning programs based on feedback and KPIs; utilize various assessment tools to measure learning outcomes and adjust programs, as needed.
• Leverage modern, adult learning technologies and platforms to enhance the accessibility and effectiveness of training programs.
• Develop and facilitate individual and group training programs, both virtually and in-person, to meet both business needs and employee career development goals.
• Oversee the creation and distribution of training materials, including presentations, videos, workshops, etc.; ensure company initiatives are incorporated into training materials to reinforce processes and protocols. 
• Manage the budget allocated for learning and development activities, ensuring cost-effectiveness while maximizing the impact of allocated resources.
• Ensure training programs align with compliance requirements and are tracked appropriately. 
• Stay current on industry trends, training methodologies, and emerging best practices.
• Other duties as assigned.

• Bachelor’s degree in adult education, organizational development, learning development, communication, human resources or a related field, master’s degree preferred.
• 10+ years of learning and development experience, 5+ years of leadership experience, and 2+ years of healthcare experience.
• Certified Professional in Learning and Performance (CPLP), Certified Professional in Training Management (CPTM), or a comparable credential, preferred.
• Excellent verbal, written, interpersonal, and presentation skills.
• Adept with a variety of multimedia training platforms and methodologies.
• Proven track record developing and implementing successful training programs.
• Strategic thinker with innovative problem-solving abilities.
• Ability to analyze performance metrics and translate insights into action plans.
• Proficient with Google Suite, MS Office, Cornerstone, LinkedIn Learning, Adobe Captivate, Articulate 360, and other related applications, preferred.

• Medical, Dental, Vision benefits
• 401K with employer match
• Paid Time Off, Paid Holidays, Paid Parental Leave, Sabbatical Program
• Salary Range: $155-$170k
• Bonus eligibility: 20%
• Other Compensation: May be eligible for other compensation such as bonuses 

• Project timelines and work volume / deadlines may often require more than your scheduled hours per week or work outside of regular business hours to complete essential duties of this job.
• Occasional reaching and lifting of small objects and operating office equipment.
• Ability to adjust focus between close and distance vision.
• Prolonged periods of sitting and/or standing at a desk and working on a computer.
• Position is a hybrid of remote and ability to travel to clinic locations in the Portland/Vancouver and Seattle markets.  Must reside in either Washington or Oregon state.
• Willing to wear a mask as needed when visiting clinics.