Business Development Representative
Description
At ZoomCare we are working hard to make healthcare easy. Our mission is to deliver innovative, high-quality, convenient healthcare when patients need it. We offer same-day, no-wait visits in urgent care, primary care, and specialty care and we're expanding from our roots in the Pacific Northwest to new markets. We hope you will apply to become part of our dedicated, fast-moving team of superstars!
ZoomCare is seeking a Business Development Representative to join our team! The Business Development Representative is responsible for supporting the company's strategic growth initiatives, including building business to business relationships, building brand awareness through community events/outreach, forging new partnerships, and enhancing our presence across both Washington and Oregon
ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Represent our values: Awesome, Creative, Respectful, Team Players, Get it Done.
- Conduct comprehensive market research to identify new business opportunities, including potential partnership opportunities, and community outreach possibilities.
- Analyze competitive landscape and patient demographics to inform business development strategies.
- Assist in identifying and building relationships with potential business partners such as employers, and local communities to expand ZoomCare's service offerings and market presence.
- Support lead generating activities, including outreach to key prospects and stakeholders in the healthcare space and corporate sectors. Manage inbound leads and qualify opportunities.
- Help create compelling business proposals, presentations, and pitches for potential partners or clients; tailor messaging to meet the needs of diverse stakeholder groups, including healthcare providers, corporate leaders, and community organizations.
- Work closely with internal teams, including Marketing, RCM, Operations, and Clinical leadership, to ensure alignment of business development initiatives with company goals.
- Collaborate on joint marketing efforts and provide insights to enhance the ZoomCare value proposition.
- Track and report on business development activities, including progress toward sales targets and key performance metrics, ensuring alignment with the ZoomCare overall growth objectives.
- Represent ZoomCare at local industry events, networking opportunities, and community events to foster new business relationships and increase brand visibility.
- Maintain and update CRM systems with detailed records of contacts, outreach efforts, and progress on key business development initiatives. Provide regular updates to senior leadership on key metrics and milestones.
- Oversee contract negotiations with employers, ensuring service agreements align with organizational capabilities and financial goals.
- Manage employer group onboarding process, ensuring a smooth transition and the successful implementation of services.
- Assist in ensuring the timely resolution of overdue accounts by following escalation procedures when the account is at risk.
- Other duties as assigned.
QUALIFICATIONS
- Bachelor’s degree in Business Administration, Healthcare Management, Marketing, or a related field. Relevant experience may substitute for education.
- 2+ years of experience in business development, sales, or marketing, preferably in healthcare, health tech, or related industries; experience in urgent care, primary care, or healthcare service sectors is a plus.
- Experience cold calling to build relationships and generate leads.
- Strong communication and interpersonal skills, with the ability to build relationships at all levels.
- Proficiency in Google Suite and CRM tools (Salesforce or similar).
- Proficient in Adobe, Google Suite, Microsoft Office Suite, Slack or related software and an ability to quickly learn new technology systems.
- Ability to analyze market trends, data, and competitor activity.
- Self-starter with a proactive attitude and a passion for driving business growth.
- Knowledge of the healthcare landscape and an understanding of urgent and primary care services is preferred.
- Collaborative and team-oriented, with the ability to work independently when needed.
- Excellent verbal, written, presentation, and interpersonal skills.
- Strong problem-solving skills with a creative, solutions-oriented mindset.
- Ability to adapt to a fast-changing, dynamic environment.
- Valid State issued non-commercial class driver’s license and ability to operate a motor vehicle.
COMPENSATION PACKAGE
- Medical, Dental, Vision benefits
- 401K with employer match
- Paid Time Off, Paid Holidays, Paid Parental Leave, Sabbatical Program
- Salary Range: $60,000 - $85,000 dependent on experience
- Other Compensation: May be eligible for other compensation such as bonuses
WORKING CONDITIONS
- Frequent walking, sitting, standing, and reaching overhead.
- Prolonged periods of sitting and/or standing at a desk and working on a computer.
- Must reside in the Seattle area and be able to travel to meetings.
- Project timelines and work volume / deadlines may often require more than your scheduled hours per week or work outside of regular business hours to complete essential duties of this job.
- Ability to adjust focus between close and distance vision.
- Exposure to sensitive and confidential information.
- Ability to attend industry networking events.
ZoomCare is committed to the safety and wellbeing of our employees and patients. Therefore, we require that patient-facing employees receive all required vaccinations, including, but not limited to, Hepatitis B., MMR, PPD, Varicella (Chickenpox), TD/TDAP, and all employees to receive COVID-19 as a condition of employment. Medical and religious exemptions or reasonable accommodations may apply.