ZoomCare Careers

Description

• Represent our values: Awesome, Creative, Respectful, Team Players, Get it Done.
• Assess, diagnose, develop, and evaluate clear treatment plans. 
• Educate and coach clients on the intended outcome or adverse reaction of treatment options.
• Practice evidence based medicine to employ smart psychopharmaceutical practices and psychotherapy techniques.
• Collaborate with Talk Therapists and Practice Lead to manage patient’s complete mental healthcare.   

• Provide complete charts and supportive care responsibilities (callbacks/follow up) on a daily basis.
• Provide care in various mediums such as video, chat, phone and in person sessions.
• Present oneself professionally in dress, language, demeanor. 
• Communicate effectively with patients about prices, insurance coverage basics, and the price impact of adding lab tests or selecting various medicines.
• Be reliable, punctual, and able to work the assigned shifts. 
• Display a high degree of compassion and caring.
• Recognize when a patient is out of the scope of care and create a plan for them to find appropriate care.
• Perfect the art of timeliness to the delight of your customers.
• Communicate effectively with clients and know how to anticipate their concerns.
• Master all technical tools including ZoomWare (our proprietary clinical management system), Video, iChat, onsite lab tests, and pharmacy.
• Deliver a consistent and high quality ZoomCare experience to all patients using ZoomCare tools and methodologies.
• Know how to convert a one-time visit to a relationship.
• Be able to create a relationship using various mediums such as video visits and chat conversation.
• Master the ZoomCare pace and scheduling process.
• Know how to provide a focused and goal oriented session (Labs and medications when medically appropriate) in a one-stop experience for the patient.
• Practice independently when providing care and seek consultation when appropriate.
• Open to ZoomCare's provision of timely feedback on clinical quality, customer compliments and concerns, and medical care issues. 
• Other duties as assigned. 

• Board Certified Psychiatric-Mental Health Nurse Practitioner.
• Experienced in psychotherapy techniques and medication management.
• Eligible to participate in the Medicare program.

• Medical, Dental, Vision and Pharmacy benefits
• 4% 401K with employer match
• Paid Time Off, Paid Holidays, Paid Parental Leave, Sabbatical Program
• Subscription of UpToDate
• Annual CME of $2,500
• Salary Range: $140,000 to $152,000 DOE plus bonus potential and the ability to pick up additional shifts for shift pay

• Fit tested for an N-95 mask, must be clean shaven where the respirator seals to the face for fit testing or when wearing the respirator 
• Must wear a mask as needed 

At ZoomCare we are working hard to make healthcare easy.  Our mission is to deliver innovative, high-quality, convenient healthcare when patients need it. We offer same-day, no-wait visits in urgent care, primary care, and specialty care and  we're expanding from our roots in the Pacific Northwest to new markets.  We hope you will apply to become part of our dedicated, fast-moving team of superstars!

ZoomCare is committed to the safety and wellbeing of our employees and patients. Therefore, we require that patient-facing employees receive all required vaccinations, including, but not limited to, Hepatitis B., MMR, PPD, Varicella (Chickenpox), TD/TDAP, and all employees to receive COVID-19 as a condition of employment. Medical and religious exemptions or reasonable accommodations may apply.