Emergency Clinic Associate
Description
At ZoomCare we are working hard to make healthcare easy. Our mission is to deliver innovative, high-quality, convenient healthcare when patients need it. We offer same-day, no-wait visits in urgent care, primary care, and specialty care and we're expanding from our roots in the Pacific Northwest to new markets. We hope you will apply to become part of our dedicated, fast-moving team of superstars!
ZoomCare is seeking a Super Associate to join our team! The Super Associate is responsible for delivering a consistent Perfect Visit experience at ZoomCare Super (Emergency Room Alternative). This can include scheduling appointments, updating medical records, checking patients in and out for appointments, performing blood draws, placing IVs, processing labs, and maintaining inventory. Locations and schedules available:
Tualatin Valley Super Clinic: 17815 SW 65th Ave, Lake Oswego, OR 97035
Sunday through Wednesday 7:45AM - 8:15PM OR Wednesday through Saturday 7:45AM - 8:15PM
Lloyd Super Clinic: 607 NE Grand Ave, Portland, OR 97232
Sunday through Wednesday 9:45AM - 10:15PM OR Wednesday through Saturday 9:45AM - 10:15PM
ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Represent our values: Awesome, Creative, Respectful, Team Players, Get it Done.
- Check patients in and out for appointments.
- Schedule new appointments as needed.
- Process patient payments.
- Educate patients on how to navigate their ZoomCare medical record.
- Maintain patient’s demographic and insurance information.
- Perform blood draws and finger sticks while adhering to all written laboratory standards.
- Process collected specimens and document results.
- Maintain supply inventory; order, receive, and store supplies.
- Work with and maintain some basic medical equipment.
- Provide emergency care to patients when necessary.
- Ensure the clinic remains clean and neat.
- Provide routine procedural and/or exam support to the provider.
- Place IVs when directed by a medical provider.
- Complete proficiency testing in the onsite laboratory; and maintain the certification.
- Perform electrocardiograms (EKG) when indicated.
- Perform other duties as assigned
QUALIFICATIONS
- At least 2 years of healthcare, customer service, or administrative experience, or an equivalent combination of education and experience.
- Effective verbal and written communication skills.
- Able to easily navigate a computer and learn new software.
- Able to work independently and as a member of a team.
- Active BLS for Healthcare Providers certification, or ability to obtain it.
- Must be able to obtain a phlebotomy license within 6 months of hire; equivalent licensure or training experience, preferred.
COMPENSATION PACKAGE
- Medical, Dental, Vision Benefits
- 401K with employer match
- Paid Time Off, Paid Holidays, Paid Parental Leave, Sabbatical Program
- Hourly Pay Rate: $22.50-$23.50
WORKING CONDITIONS
- Frequent walking, sitting, standing, and reaching overhead.
- Occasional crouching, kneeling, and bending.
- Prolonged periods working at a desk and working on a computer.
- Must be able to lift up to 50 pounds at times.
- Fit tested for an N-95 mask, must be clean shaven where the respirator seals to the face for fit testing or when wearing the respirator
- Must wear a mask as needed
ZoomCare is committed to the safety and wellbeing of our employees and patients. Therefore, we require that patient-facing employees receive all required vaccinations, including, but not limited to, Hepatitis B., MMR, PPD, Varicella (Chickenpox), TD/TDAP, and all employees to receive COVID-19 as a condition of employment. Medical and religious exemptions or reasonable accommodations may apply.