Zones LLC. Careers

Company Overview:

When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TM 

Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.

Position Overview:

The role is to support the delivery of global Services projects being driven within the EMEA Team. The Project Manager PMO will work closely with the EMEA PMO Manager as well as other operational teams to own and manage their tasks and support Project Delivery and Pre-Sales Cycles.

This is an exciting opportunity for the candidate to help Zones grow within the Services space and increase its footprint across EMEA, this role is an integral support role and will provide key visibility to the EMEA PMO Manager across Pipeline and Project Delivery.  This role will eventually require Line Management of Junior Staff as the EMEA Business Grows so a level of Maturity is expected from the Candidate.

What you’ll do as the Project Manager PMO:

Employees employed in the role of Project Manager PMO shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pre-Sales Support

• Act as the First and Central Point for Opportunity Status / Queries.
• Support the EMEA Services Pipeline to Triage initial Opportunities and ensuring the correct teams are involved from the start.
• Advise and think about Opportunities Pragmatically to “unstick” opportunities.
• Enforce SLAs and manage expectations within all Opportunities.
• Maintaining Daily / Weekly actions and Opportunity Details making sure the most current information is available to the team.
• Providing Weekly Updates to EMEA PMO Manager and Services VPs.
• Provide Basic Quotations / Price Books for simple Requirements and high Level RFP Pricing.

Document Management

• Act accordingly with all incoming and outgoing documentation that the PMO is responsible for.
• Maintain and Enforce Suitable File Structures Across the Department.
• Track and Proactively chase Stakeholders on outstanding agreements (SOW / CCRs / MSPA / MSA / NDA).
• Control Document Versions / Revisions.
• Maintain and Update a library of Standard Delivery Templates.

Project Delivery

• Support Project Managers providing administrative support and direction in line with EMEA Service Delivery Framework.
• Ensure all Project Managers are reporting on-time and within expected Quality.
• Supporting the Handover Process from SOW Signature to Execution.
• Coordinating and Managing Small Projects autonomously.

Reporting

• Support the setup of and maintain the PMO reporting dashboards in Excel
• Ensure relevant stakeholders are inputting correct data.

What you will bring to the team:

• 5 Years Experience Supporting backend PMO Functions (PMO Coordinator / PMO Analyst)
• Comfortable with Managing Data and happy adopting new toolsets.
• Meticulous Attitude, making sure everything is done correctly every step of the way.
• Familiarity and Understanding of Standard Project Management Frameworks.
• Demonstrable experience in improving processes to support a growing organization.
• Able to use their own initiative and is a self-starter.
• Exceptional communication skills and experience working with C-level constituents
• Experience with managing Small Customer Engagements.
• Ability to work and adapt to change in a fast-paced environment
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, Visio and Project
• Able to work European Business Hours

Preferred

• 2 Years Experience in Project Delivery
• Formal Project Management Qualifications
• Previous Experience with Running Small Teams

Zones offers a comprehensive Benefits package

At Zones, we are committed to fostering an inclusive and diverse workplace. We provide comprehensive benefits to support our employees, including health insurance coverage for parents, spouse, and children, life insurance, pension fund scheme, EOBI, and on the house free quality food, gym, and much more. We embrace equal employment opportunity, free from discrimination based on various characteristics, and offer an exciting career immersed in an inventive, collaborative culture.

If you are enthusiastic about working on the cutting edge of IT innovation, sales, engineering, and operations, Zones is the perfect opportunity for you.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability. 

Job timings: 1:00PM – 9:30PM (Pk time)

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