Project Coordinator (Field)
Description
Company Overview:
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
Position Overview:
The Project Coordinator plays a critical role in delivering high-quality customer service to top-tier clients, ensuring strong client satisfaction and adherence to project SLA commitments. This position requires a highly motivated individual who can navigate ambiguity, manage ongoing deployment schedules, and effectively balance multiple competing priorities.
What you will do as the Project Coordinator:
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice.
- Coordination of the deployment processes.
- Coordinating with multiple internal teams via multiple tools (CRM, FTM, CIM, AX, Kinaxis, ServiceNow)
- Understand Order Processing with attention to detail including quality checking, releasing and monitoring shipment status
- Working in a team environment
- Developing firm understanding of the principles and best practices of inventory management.
- Managing project tools including enterprise, such as Client dashboards, Smartsheets and MS Excel
- Drive all deployment requirements through demand planning tools (Kinaxis) including order processing, schedule changes, order changes, and Internal changes.
- Project management experience is a plus
What you will bring to the team:
- Bachelor’s degree in IT/Business Administration or any other related field
- Strong customer service skills
- Excellent organization skills and process expertise
- Ability to deal with ambiguity.
- Excellent verbal and written communication skills
- Ability to meet aggressive deadlines
- Analytical with excellent problem-solving skills
- Very driven, team-oriented and active participant in accomplishing team goals
- Ability to work with little or no supervision
Employees employed in the role of Project Coordinator shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making
Zones offers a comprehensive Benefits package
At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, and retirement benefits in line with Company policy. Employees also enjoy additional perks such as the Voluntary Pension Scheme, EOBI, complimentary meals, and access to our in-house gym.
We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.