Regional Trainer - Southeast
Description
Fluidra is looking for a Regional Trainer to join our team in Florida! Only applicants with 5+ years of Technical Pool/Spa industry experience will be considered!
WHAT YOU WILL CONTRIBUTE
The Regional Trainer provides technical product training within a designated geographical area to pool/spa professionals and Fluidra staff. This person will partner with the Regional Sales & Service Directors and Managers in their designated areas to help plan, organize, and deliver product training to customers. They will also deliver new product training to the Fluidra sales and service teams in their designated area. In addition, the Regional Trainer will work directly with new Pro-Edge customers and provide a targeted onboarding and training experience to ensure the successful installation and utilization of Fluidra’s pool and spa systems and products. Additionally, you will:
- Delivering training presentations to pool/spa professionals in person, live virtual, and via webinar, to audiences ranging from 1 to 100+ people.
- Represent Fluidra at trade shows and other events within the region.
- Developing close working relationships with Regional Sales & Service Directors & Managers to organize class locations and topics that will best meet the needs of the region.
- Providing technical product training to all Fluidra field personnel within the region, including Territory Sales Managers, Territory Service Managers, and Field Service Technicians, with an emphasis on helping new team members to become well-versed on the technical aspects of Fluidra’s new products.
- Working closely with other Training/Marketing/Product Managers and other departments (Engineering, Customer Operations, etc.) to develop a variety of training content (slides, online coursework, videos, webinars, simulators, troubleshooting guides, plumbing schematics, etc.) relevant to pool/spa professionals within the region.
- Ability to course change and create content on product based on area and student preference.
- Collaborating closely with the other Regional Trainers to coordinate schedules, provide thorough nationwide coverage, and to ensure consistency across all training/technical materials.
- Understand Pro Edge customers’ business and needs to help create a successful and effective transition to Fluidra pool and spa products.
- Manage a portfolio of customer onboarding projects, ensuring the successful and timely completion of each project.
- Travel can be up to 35 weeks per year.
- Collaborate with Sales, Service, and Customer Operations to ensure smooth hand-offs before and after onboarding.
- Assist customers to quickly identify potential issues and escalate them appropriately to ensure the best possible experience during the onboarding period.
- Other related duties as assigned, including training work outside of the designated region.
WHAT WE SEEK
- Minimum of 5 years technical training experience.
- Very strong and polished communication (verbal and written), presentation and public speaking skills. Must be comfortable and poised while presenting to audiences small and large (100+ participants). Must be a lively and engaging presenter.
- Proven ability to make highly complex and technical information accessible to entry-level industry professionals.
- Extensive pool/spa industry experience required, with an emphasis on technical subjects including significant hands-on installation and troubleshooting experience.
- Positive and cheerful disposition, patience in dealing with “beginners”, positive attitude, willingness to help.
- Clean driving record.
- Willing to travel domestically up to 70%.
EDUCATION
Bachelor’s Degree or equivalent experience in a related technical field.
WHAT WE OFFER
An exciting opportunity to dive in and begin your career with a company that offers a competitive total rewards package that includes:
- 3 weeks of paid vacation
- 11 paid Holidays
- Full range of health benefits including medical, dental & vision, short & long-term disability
- 401(K) matching (100% of first 3% contributed, 50% of the next 2%)
- Health and wellness programs / gym reimbursement
- Educational assistance up to $7,000 per year
- Company sponsored FUN events!
- Generous product discounts
WHO WE ARE
Fluidra is a publicly listed company focused on developing innovative products, services and IoT solutions for the residential, commercial and wellness pool markets, globally. The company operates in over 45 countries, has over 7,000 employees and owns a portfolio of some of the industry’s most recognized and trusted brands: Polaris®, Jandy®, CMP, S.R. Smith, and Zodiac®. We also sell products under the Cover‐Pools®, iAquaLink®, Grand Effects®, Dell® and Nature2® names. With these combined resources we’re able accelerate innovation in critical areas like energy-efficiency, robotics and the Internet of Things.
Our focus is on creating the perfect pool and wellness experience responsibly. We take our mission to heart, and our employees embody these guiding principles in everything we do: passion for success, honesty & trust, customer collaboration, teamwork and inclusion, learn and adapt, excellence and innovation.
Don't meet every single requirement listed? At Fluidra, we thrive on building an inclusive workspace, so if you are excited about this role and your past experience doesn't align perfectly, we encourage you to apply anyways! You may be just the right candidate for this role or another role in the organization. Fluidra is proud to be an equal opportunity employer. Fluidra recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, sex, disability, age, veteran status, or any legally protected characteristic.
Fluidra offers a comprehensive total rewards / benefits program that includes base salary, annual bonus based on performance of individual and company objectives, competitive 401K matching, paid vacation and sick time, full range of health benefits, educational assistance, etc. The actual salary offer will carefully consider a wide range of factors, including skills, qualifications, experience and location. Your recruiter will provide additional details on our compensation and total rewards program.