Inside Sales Specialist
Description
Fluidra’s looking for an Inside Sales Specialist to join our team in Carlsbad, CA.
WHAT YOU WILL CONTRIBUTE
The Inside Sales Specialist will be responsible for developing new leads to expand engagement and accelerate growth. The position’s key responsibility will be to target and support new sales opportunities through outbound cold and warm calls. This person will promote vital product information to pool professionals that will encourage product purchases. In addition, this person will promote available promotions and programs.
The Inside Sales Specialist will work closely with the field sales and service teams to share vital information regarding the customer, which can vary from end-to-end closing or qualifying leads to setting a sales appointment for a specialist to close. To be successful in this position, the candidate should be able to build instant rapport and achieve customer satisfaction. A top Inside Sales Specialist should also be very competitive and a good listener. Additionally, you will:
- Close sales and achieve individual quotas.
- Manage and maintain a healthy sales pipeline.
- Prospect and identify potential customers via phone, email, and other methods.
- Proactively work a pre-defined customer call list, identify key decision-makers, and cultivate business opportunities.
- Makes outbound cold calls and emails sales collateral to customers to drive sales and assess customer needs, recommending and upselling products, programs, promotions, and services.
- Build and maintain strong relationships with customers through regular follow-ups and communication.
- Maintain accurate and frequent customer information within an internal database system.
- Become an expert on available products, programs and promotions offered.
- Stay informed regarding competing products and services.
- Utilize CRM tools to maximize conversion success.
- Maintain accurate records in CRM of sales activities, wins / losses, and competitive information.
WHAT WE SEEK
- 4+ years of experience in an outbound call center, inside sales, or customer facing job.
- Experience with selling or marketing to customers.
- Excellent communication, both verbal and written, and active listening skills.
- Excellent time management and organization skills and ability to thrive with repetition.
- Ability to develop and maintain strong relationships with key personnel in specified targeted customer companies.
- Ability to understand service, repair, and renovation company business model and needs.
- Proficient with CRM software and other sales technology tools.
- Ability to operate basic Microsoft office software such as Word, Excel, and PowerPoint.
- Experience troubleshooting and installing swimming pool products is a plus.
- Technical knowledge of Fluidra products and swimming pool equipment is a plus.
EDUCATION
High school diploma or equivalent required, some college preferred.
WHAT WE OFFER
An exciting opportunity to dive in and begin your career with a company that offers a competitive total rewards package that includes:
- 9/80 work week schedule (EVERY OTHER FRIDAY OFF!)
- 2 weeks of paid vacation (accrued)
- 11 paid Holidays
- Full range of health benefits including medical, dental & vision, short & long-term disability
- 401(K) matching (100% of first 3% contributed, 50% of the next 2%)
- Health and wellness programs / gym reimbursement
- Educational assistance up to $7,000 per year
- On-site self-service café / free gourmet coffee stations
- Company sponsored FUN events!
- On-site gym, ping-pong, foosball, outdoor bocce ball court, BBQ & firepit
- Generous product discounts
WHO WE ARE
Fluidra is a publicly listed company focused on developing innovative products, services and IoT solutions for the residential, commercial and wellness pool markets, globally. The company operates in over 45 countries, has over 7,000 employees and owns a portfolio of some of the industry’s most recognized and trusted brands: Polaris®, Jandy®, CMP, S.R. Smith, and Zodiac®. We also sell products under the Cover‐Pools®, iAquaLink®, Grand Effects® , Dell® and Nature2® names. With these combined resources we’re able accelerate innovation in critical areas like energy-efficiency, robotics and the Internet of Things.
Our focus is on creating the perfect pool and wellness experience responsibly. We take our mission to heart, and our employees embody these guiding principles in everything we do: passion for success, honesty & trust, customer collaboration, teamwork and inclusion, learn and adapt, excellence and innovation.
Don't meet every single requirement listed? At Fluidra, we thrive on building an inclusive workspace, so if you are excited about this role and your past experience doesn't align perfectly, we encourage you to apply anyways! You may be just the right candidate for this role or another role in the organization. Fluidra is proud to be an equal opportunity employer. Fluidra recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, sex, disability, age, veteran status, or any legally protected characteristic.
Expected hourly rate range is $26.50 – $31.25/ hour. Fluidra offers a comprehensive total rewards / benefits program that includes base salary, sales commission bonus, competitive 401K matching, paid vacation and sick time, full range of health benefits, educational assistance, etc. The actual salary offer will carefully consider a wide range of factors, including skills, qualifications, experience and location. Your recruiter will provide additional details on our compensation and total rewards program.
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