Description

The Opportunity

We’re looking for a Senior Manager, Account Management to lead a team of Account Managers while also playing a hands-on “player/coach” role. Reporting to the VP, Sales Operations, you’ll be responsible for ensuring operational excellence, account coverage, and campaign success—partnering closely with sales leadership to deliver best-in-class client service across every stage of the campaign lifecycle.

Key Responsibilities

• Lead, coach, and mentor a team of Account Managers—guiding career development while ensuring coverage across the full account lifecycle, from pre-sale strategy and RFP responses through media planning, inventory management, pricing, insertion order processing, campaign transition, and campaign wrap
• Develop and implement workflows, best practices, and scalable processes to drive efficiency, consistency, and high-quality client service
• Oversee Insertion Order execution, ensuring accuracy, compliance, and seamless processing
• Contribute to the development of new ad products, tentpole sponsorships, and operational capabilities that align with advertisers’ objectives
• Build strategic media plans in partnership with Account Executives, Brand Strategists, and Creative Strategists, serving as the product expert and recommending ad products, pricing, and inventory aligned with client KPIs
• Shepherd deals from pitch through launch by managing client correspondence, media plan revisions, and requirements across specs, timelines, tagging/ad-serving, and required assets
• Maintain CRM and OMS systems, ensuring accurate proposal entries and budget ownership
• Partner with Insights to align wrap reporting with pre-sale strategy, supporting Account Executives in delivering final results to clients

Job Qualifications 

• Required Knowledge, Skills and Attributes
• 5+ years of experience in digital account management or media planning within a client-facing role
• 2+ years managing and developing a high-performing team, with proven ability to attract, mentor, and retain top talent
• Strong knowledge of the digital media landscape, with hands-on experience at a publisher or media company
• Proficiency in CRM and order management systems (Salesforce, Placement.io, Boostr, or similar)
• Demonstrated ability to build strategic media plans and act as a product expert in pre-sale conversations
• Highly organized and detail-oriented, with excellent project management and follow-through
• Exceptional written and verbal communication skills, with the ability to distill complex information into clear, client-ready messaging
• A proactive, solution-oriented mindset, thriving in fast-paced, dynamic environments
• Comfort with navigating changing priorities and ambiguity while maintaining focus on results.
• Bachelor’s degree required

About

theSkimm is a digital media outlet dedicated to succinctly giving women the information they need to make confident decisions. We make it easier to live smarter. At our core, we are writers, editors, producers, designers, marketers, engineers, analysts, sellers, creatives, and strategists all working together to achieve this goal.  Every day we break down the news, trends, policies, and politics that impact women so that they can navigate their daily lives and futures – from managing their money to casting their ballots – with confidence.  We provide our dedicated audience of millions with reliable, non-partisan, information that empowers them to take action to improve their lives — all while fitting seamlessly into their daily routines.