Sales Support Coordinator
Description
Position Overview
We are seeking a detail-oriented and proactive Sales Support Coordinator to join our team. This role will provide critical support to our sales team by managing data, maintaining accurate records, and ensuring smooth operational workflows. The ideal candidate must have hands-on experience with Salesforce and proficiency in Microsoft Excel. If you are organized, tech-savvy, and thrive in a fast-paced environment, we encourage you to apply!
We are seeking a detail-oriented and proactive Sales Support Coordinator to join our team. This role will provide critical support to our sales team by managing data, maintaining accurate records, and ensuring smooth operational workflows. The ideal candidate must have hands-on experience with Salesforce and proficiency in Microsoft Excel. If you are organized, tech-savvy, and thrive in a fast-paced environment, we encourage you to apply!
Key Responsibilities
- Sales Support
- Assist the sales team with administrative tasks, including creating and updating client accounts, tracking sales activities, and managing schedules.
- Collaborate with sales representatives to generate reports, identify contacts for prospective clients, and provide timely information on client accounts
- Monitor and maintain the product pipeline within Salesforce to ensure data accuracy and timely follow-up.
- Salesforce Management
- Update, manage, and maintain Salesforce records, ensuring data integrity.
- Troubleshoot Salesforce-related issues and collaborate with IT or system administrators to implement improvements.
- Data Management & Analysis
- Use Microsoft Excel to organize, analyze, and interpret data, providing insights and recommendations.
- Perform regular audits of sales data to identify trends and areas for improvement.
- Process Optimization
- Support the development and implementation of sales processes, ensuring efficiency and consistency.
- Provide training to team members on Salesforce best practices and Excel tools.
- Customer Interaction
- Respond to customer inquiries and support requests, ensuring timely and accurate communication.
- Coordinate with clients, vendors, and internal teams on assigned projects
Qualifications
- Education: Bachelor’s degree in Business Administration, Sales, Marketing, or a related field preferred.
- Experience:
- 2+ years of experience in a sales support, sales operations, or administrative role.
- Proven expertise with Salesforce CRM
- Proficiency in Microsoft Excel (pivot tables and VLOOKUPs a Plus)
- Skills:
- Strong organizational and multitasking abilities.
- Excellent written and verbal communication skills.
- Analytical mindset with attention to detail.
- Problem-solving skills and the ability to work independently or as part of a team.
What We Offer
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Collaborative and supportive work environment.
- Access to cutting-edge tools and technology to support your success.
If you’re ready to bring your expertise in Salesforce and Excel to a dynamic sales support team, we’d love to hear from you!
Life at Everyday Health
At Everyday Health Group, a division of Ziff Davis, we work in a culture of collaboration and welcome those who desire to join our growing global community. We believe in careers versus jobs and people versus employees. We seek enthusiastic individuals with an entrepreneurial spirit looking for an environment that rewards your best work.
Everyday Health offers competitive salaries in addition to robust health and wellness benefits including medical, dental, vision, life and disability benefits, Flexible Spending accounts, 401(k) with company match, an Employee Stock Purchase Plan, Pregnancy and Parental leave, Family Planning Support via Maven, Flexible Time Off, Volunteer Time Off, Fitness Reimbursement as well as employee-focused engagement and education programs, including Employee Resource Groups and company-sponsored events. If you’re seeking a dynamic, flexible work environment where you can see the direct impact of your performance, then Everyday Health is the place for you. Everyday Health Group has employees located in 40+ states as well as offices in NYC, Asheville, Boston, London, England and Mumbai, India.
Everyday Health Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive and equitable environment for all employees.
Note: The base salary compensation for this role is $40,00 to $45,000. Individual pay within the compensation range for this business unit specific role is determined based on a variety of factors including experience, scope of the role, capabilities to perform the role, education and training, as well as business and company performance.