Manager of Client Strategy

Sales Austin, Texas Remote - United States


Description

Position at Ziff Davis Shopping

Ziff Davis Shopping helps millions of shoppers discover and save, delivering exceptional
consumer and merchant-advertiser experiences across a portfolio of leading mobile and
ecommerce brands. Our domestic brands include RetailMeNot, Offers.com, Blackfriday.com,
TechBargains and more. We also run the leading Cash Back, Reward and Coupon codes brand
in the UK (Voucher Codes).
 
TDS Gift Cards, a division of Ziff Davis, is a leading platform solution for global Prepaid/Gift
Card processing and program management. TDS is licensed to manage programs for Airbnb,
Uber, Netflix, DoorDash, Hopper, and many others. TDS provides its digital partners turnkey
solutions for monetizing and growing their revenue and brand via prepaid cards, pincode and
digital solution programs through major retailers and digital distributors across the globe. TDS
develops individualized strategic retail rollout plans for its digital partners to maximize revenue,
branding and marketing results, making it easy for brands to own and run a global gift card
program.
 
TDS develops unique prepaid card products and delivers them to consumers through a
worldwide network of leading retailers and alternative distribution partners across 50+
countries. Headquartered in Santa Monica, California, TDS has additional offices across the US,
Mexico City, Brazil, Australia, France and the UK. 
 
The TDS culture and business has been built upon an entrepreneurial drive and created by
experienced leaders and a team of people that thrive in a fast-paced, dynamic, creative and
energetic environment. TDS is looking to complement this team with a Manager of Client
Strategy as described below.

 

About The Role:
As a TDS Manager of Client Strategy for US and Canada, this individual should be able to wear
many hats, pay great attention to detail, balance a fast paced work environment, stay organized
and have the ability to communicate effectively with clients. This individual will be responsible
for owning and leading the global strategy for major TDS clients. In addition to Client
Management, this individual will be responsible for Program Management covering all aspects
necessary to effectively drive the account. Both are outlined further below.
 
What You’ll Do:
  • Client Management:
    • Be the main point of contact for a subset of TDS Clients
    • Develop a deep and trusting relationship with key executives within each client’s
      organization
    • Develop and influence strategies advantageous to both the client and TDS
    • Cross-sell additional TDS services
    • Coordinate efforts globally within TDS and across the client’s internal global
      stakeholders
    • Host bi-weekly update meetings and regular business reviews with each client
      (attend in-person as needed)
    • Drive collaboration with both client and internal stakeholders on developing an
      overall budget for the client and determining retail rollout/expansion strategy
    • Negotiate distribution and expansion opportunities with retailers/distributors
    • Own presentation materials to effectively represent the client and conduct
      retailer presentations
    • Develop a strong understanding of all TDS client objectives, including their retail
      strategy
    • Conduct ongoing analysis and strategy recommendations, including Quarterly Business Reviews and Annual Planning Sessions
  • Program Management:
    • Identify, negotiate and confirm retail channel marketing
    • Conduct ongoing marketing ROI analysis and provide high-level feedback to the client
    • Manage, traffic and track formal approvals from clients or all required elements
    • Oversee all milestones are achieved by all marketing stakeholders during the
    • process (retailers, activation service providers, TDS internal teams, etc.)
    • Monitor in-store execution and capture photos as needed
    • Analyze client sales using TDS tools in order to recognize trends and provide
    • recommendations as needed for various distribution channels
    • Independently manage your task list and complete those tasks based on priority and deadlines
    • Maintain FLAWLESS attention to detail within all TDS program and client management tools

 

Qualifications:

  • 5 or more years experience in gift cards, retail buying, or account management
  • Demonstrated ability to communicate, present and influence credibly and effectively
  • with all levels of the organization and clients
  • Excellent verbal and written communication skills
  • Ability to work independently and as part of a team
  • Proven ability to manage multiple projects at a time while paying strict attention to detail
  • Proficiency in Microsoft Office, Google Docs, PowerPoint and Outlook
  • Bachelors degree or equivalent

 

We Offer Great Benefits:
  • Company-sponsored medical, dental, and vision insurance (including domestic partner
  • coverage) + pet insurance
  • Flexible Vacation / Paid Time Off
  • Charitable Giving Programs that include Paid Time off to volunteer and donation match
  • Family Planning Programs like MAVEN Fertility Concierge
  • Pregnancy and Paid Parental Leave (up to 16 weeks)
  • 401K savings plan with employer match
  • Employee stock purchase program (ESPP)
  • Wellness Programs: Gym reimbursement, Lose It! and Calm subscriptions
  • Hybrid, Remote and Flexible work arrangements
  • Diverse and inclusive employee resource groups where you can collaborate with teams across the company while making an impact in the areas that most excite you!
 
U.S. Equal Employment Opportunity/Affirmative Action Information
Individuals seeking employment at Ziff Davis are considered without regard to race, color,
religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran
status, or sexual orientation. You are being given the opportunity to provide the following
information in order to help us align with federal and state Equal Employment
Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.
Ziff Davis Shopping is a business unit within TSE. A division of Ziff Davis, Inc.
 
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