Sr. Accounts Receivable Manager
Description
We’re Ookla, the company behind Speedtest, Downdetector, Ekahau, RootMetrics, and an ever-expanding suite of connectivity solutions. Our team is a group of people brought together through passion and inspired by possibility. We are looking for team members who enjoy solving complex problems, are motivated to challenge themselves, and are delighted with turning clever ideas into unique products.
Millions of consumer-initiated tests are performed through our products and billions of data points are collected globally every day. With all this measurement comes countless ways to dissect and analyze our data, and plenty of exciting opportunities to optimize our broader strategy. When you work for us, you are using Ookla data and insights to further our mission to improve connectivity for all.
Ookla is looking for a driven and forward-thinking Senior Billing/ Accounts Receivable manager to work closely with our VP Controller. The ideal candidate will demonstrate a passion for continuous learning, a proactive attitude, a keen sense of ownership, strong business acumen, and outstanding interpersonal skills. If you thrive in a fast-paced environment and are looking for a challenge to improve our customer relationships, this could be the perfect role for you.
We are committed to providing you a flexible work environment where individuality, fun, and talent are all valued equally. If you consider yourself innovative, adept at collaboration, and you care deeply about the work you do, we want to talk
Expectations for Success
- As the Accounts Receivable Manager, you will play a crucial role in managing the full cycle of accounts receivable, billing, and collections processes.
- Oversee the entire accounts receivable process, including invoicing, cash application, deductions, credit memos, and collections
- Develop and implement strategies to optimize cash flow and minimize delinquencies
- Manage a team of AR specialists, providing guidance, training, and performance evaluations to ensure departmental goals are met
- Review and reconcile customer accounts, resolving any discrepancies or issues in a timely manner
- Collaborate with sales, customer service, and finance teams to streamline processes and improve overall efficiency
- Monitor aging reports/ DSO management and proactively follow up with customers to secure timely payments
- Maintain accurate records of all transactions and communicate effectively with internal and external stakeholders
- Partner with accounting to ensure appropriate revenue recognition in line with ASC-606; partner with Internal Audit to ensure compliance with SOX and; partner with Tax to ensure compliance with sales tax/ VAT and to support with other ad-hoc tax matters
- Provide credit checks and customer set up for new customers
Requirements
- Bachelor's degree in accounting, finance, or related field
- At least 7 years of experience in accounts receivable, preferably within a large international organization
- Experience with ASC-606 revenue recognition for large multi period contracts
- Knowledge of Oracle Fusion, Salesforce and Microsoft Office suite, particularly Excel
- Experience with domestic and international customers and a proven track record of efficiently managing large contract customers.
- Strong leadership and team management skills, with the ability to motivate and develop staff
- Proficiency in leading and implementing process improvements within the accounts receivable department
- Proven track record of managing both high-volume invoicing and high value, and collections processes
- Excellent communication and interpersonal skills, with the ability to build positive relationships with customers and internal teams
- Detail-oriented with strong analytical and problem-solving abilities
- CPA a plus
- Background check required
Benefits
We care deeply about each other and the work we do, and our perks are just one way we demonstrate this. We offer a comprehensive benefits package, including (but not limited to):
- 401(k) matching
- Unlimited PTO
- Employee Stock Purchase Plan options
- Health/dental/vision insurance coverage
- Wellness benefits (Calm app, gym reimbursement, ERG groups, etc)
- Employee Assistance Programs (EAP) (mental health, financial advice, legal guidance, and more)
- Maven Fertility options
- Pregnancy support
- Pet insurance
- Enhanced parental leave
- Disability coverage
As required by applicable Pay Transparency laws, Ookla provides a range for the base pay. Factors that may be used to determine your actual pay may include your specific job related knowledge, skills, experience, and geographic location. The base pay for this position ranges from $100,000 /year up to $120,000/year.
If you’re passionate about joining the work we’re doing, we welcome your application and encourage applicants with both traditional and non-traditional experience that makes them an excellent candidate for the role. We strongly believe diversity of all kinds makes us better. We are an equal opportunity employer actively working to build an inclusive workforce at all levels of the company. [Read our latest diversity report from our parent company here.] Ookla is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other characteristic protected by law.
We want to ensure candidates have everything they need throughout our application and hiring process. If you have any individual needs related to disability or accessibility, we encourage you to contact and let us know how we can best accommodate you.