Catalog Setup Program Manager
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Who We Are
As a successful Catalog Setup Program Manager, you will be responsible for ensuring all the right operational processes are in place to input catalog data through various systems and functions to ensure successful publication to the Amazon catalogs and marketplaces. You will be responsible for the full scope of the program, with the ability to speak to the functional areas at a high-level and provide direct supervision in the day-to-day operations. In addition, you will need to understand new tools and systems changes as presented by product management and the operations manager to implement changes and communicate business requirements from the manual support side of Catalog Setup. You need to be an expert in holding people accountable to expectations of daily outputs and highly structured operational processes. You will Build Open & Honest Relationships with Communication to develop an effective partnership with the buying teams in maximizing brand visibility and selection through identified SLAs.
Who We're Looking For
If you are someone who enjoys sourcing, screening, interviewing, and providing recommendation and guidance to hiring managers on the selection policies, procedures, techniques, and documentation, this role is for you.
What You’ll Be Doing
- Exemplifying our company Core Values.
- Ensuring we WOW our customers for New Brand Setup, Item Setup and Classification
- Communicate, educate, and align on Catalog Setup operational changes to meet business needs
- Use metrics, SLAs, and KPIs to monitor and report on operational health
What You’ll need To Bring
- A minimum of 3 years of operations or equivalent experience
- A minimum of 3 additional year of process of process improvement or project management experience
- Proven experience with business analysis, reporting, and KPIs
- Experience with people management preferred
- Bachelor’s degree in Business, Economics, Operations, or related field or equivalent experience.
What Really Excites Us
- Experience at a large e-commerce retailer.
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