Sr. Manager, Software Development

Technology Las Vegas, Nevada


Zapponian [noun|employee of Zappos]. You are self-motivated. You think like an entrepreneur, constantly innovating and driving positive change, but more importantly, you consistently deliver mind-boggling results.

Bold [adjective|not afraid of anything]. A role at Zappos is an opportunity to be a part of something different. To go bold. We’re a company that isn’t afraid to take risks and question the status quo. Oh yeah, we like to have fun too.

Perks [noun|the good stuff you get for working hard]. Zappos pays 100% of your medical, dental and vision premiums. Primary care visits, dental exams, eye exams and generic prescriptions are all free. Plus matching 401k, life coaches, orthodontic benefits, and more. And don’t forget, an unlimited 40% Zappos.com discount.

1990s [noun|a decade we love, but no longer live in]. Old school cover letters are so 1990. Want to show us who you really are? Create a video cover letter. A flash mob, a comedic monologue… whatever showcases your passion for Zappos and the work you’d be doing! Videos are not required, but if you create it, we’ll watch it.

Scout [noun|you're a recruiter, too]. As a Zapponian, we’ll ask that you always keep your eye out for great talent to join our family. Consider yourself an extension of the recruiting team, scouting for the best people to grow our company.

Who We Are

We have a relentless focus to shape the experience to be fun and intuitive for Zappos customers. Our most valuable attributes are the people that make up the team. We embrace the Zappos core values so you should apply if you are not afraid to create a little fun and weirdness! We value diversity and want to make our team as inclusive as possible. We do this by building strong relationships through open and honest communication. We value people that are not afraid to take risks and quickly learn from mistakes.

Who We're Looking For

The Senior Manager of Software Development (SDM III) will lead teams of developers and project managers who are responsible for aiding with system design, functionality and usage success, and user experience to deliver against customer demands for the overall betterment of Zappos technologies.

This role delivers strategic leadership to the team that provides exceptional technical service, continuously improves team efficiency, employee engagement, and the customer experience.

What You’ll Be Doing

  • Exemplifying our company Core Values.
  • Build best practices, policies, and procedures (e.g., Operational Excellence, Security, Quality, etc.) and set standards
  • Provide leadership for the technical team management and staff, including training, coaching, development planning, and performance management
  • Manages team workload, set priorities and goals, and provide daily support
  • Manage and develop employees across teams, improving their technical knowledge and engineering best practices are followed
  • Ensure software projects are integrated into Zappos.com systems
  • Proactively ensure architecture deficiencies are fixed and/or larger projects are identified and proposed
  • Facilitate a culture of feedback, communication and accountability
  • Able to lead teams that are working on complex software problems at the architecture level

What You’ll need To Bring

  • 5+ years professional experience in Software Development/Engineering with experience utilizing complex systems such as AWS, SQL, GIT, UNIX, and JAVA services
  • 5 - 7 years’ experience managing a production support and/or dev ops team
  • Experience leading remote teams preferred
  • Experience leading across multiple teams preferred
  • Bachelor’s degree in Computer Science or relative field

What Really Excites Us

  • Experience at a large e-commerce retailer.
Apply Apply Later

Please limit to 2 applications.

The Zappos Family of Companies is committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability. If you need assistance or an accommodation due to a disability, you may email us at [email protected] or call us at 1.702.943.7777.

To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.