E-Commerce Analyst

Technology Las Vegas, Nevada


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Zappos E-Commerce is seeking an Analyst to help drive and evaluate initiatives across all of our sales channels and marketplaces. We enjoy crafting hypotheses, validating and challenging assumptions, and sifting through vast datasets to find hidden narratives lurking beneath the surface.


What you’ll be doing:

  • Own and develop queries and data visualizations for ad-hoc, recurring, troubleshooting requests and projects, as well as for ongoing reporting by leveraging SQL, Redshift, and analytical techniques and skillsets
  • Analyze and solve business problems at their root, stepping back to understand the broader context
  • Work with various stakeholders to develop and define key business goals, drivers, and questions, and to build data sets that answer those questions
  • Strength in finding simple ways to map business problems to preexisting technologies to answer business questions
  • Generate actionable insights and drive business decision-making based on analytical findings
  • Proactively provide areas of opportunity to the right teams to strengthen and grow our core E-Commerce business
  • Seen as a subject matter expert at the company when it comes to analytics and an understanding of the structure of the data

Basic Qualifications

  • BA/BS in Business Administration, Statistics, Mathematics or a related field
  • Advanced working knowledge of data mining using SQL, ETL, as well as advanced Excel
  • Experience with dashboarding on Excel/QuickSight/Tableau
  • 2+ years of experience as a Business Analyst or similar role
  • Proven analytical and quantitative skills and an ability to use hard data and metrics to back up assumptions, develop business cases and complete root cause analyses
  • Ability to prioritize multiple concurrent projects while still delivering timely and accurate results

Preferred Qualifications

  • 3+ years of relevant experience in a business analyst, data analyst or statistical analysis role
  • Experience with Amazon Redshift databases
  • Ability to deal with ambiguity, imperfect data, and competing objectives in a fast-paced environment
  • Experience with a variety of BI tools, including custom in-house software
  • Excellent communication (verbal, written, and data presentation) and interpersonal skills to effectively communicate with both business and technical teams
  • Experience with statistical analysis on R/Python or a similar language

 What you didn't know about the team: 

This team works really closely with various business stakeholders and has a lot of exposure to impact the business at a very direct level.  We are passionate about bringing large datasets together to answer business questions and drive change.

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Please limit to 2 applications.

The Zappos Family of Companies is committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability. If you need assistance or an accommodation due to a disability, you may email us at recruiting@zappos.com or call us at 1.702.943.7777.

To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.