Product Analyst

Technology Las Vegas, Nevada United States

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Who We Are

Are you excited and passionate about digging into business processes and identifying and implementing enhanced business and technology solutions for ecommerce needs?  Do you thrive in an area of constant change and challenge?  Do you love to dive deep, deep, deeper until getting to the core root of the problem and identify the solution to correct.  Does learning, building reporting and developing process solutions to support overall key strategies excite you? As a product analyst at Zappos you will support product managers and business partners in delivering reporting and system enhancements with the goal of delivering happiness to our customers and business partners. 

What you'll be doing:

  • Subject Matter Expert (SME) in business intelligence tools and back end technical knowledge to support business questions regarding reporting and systems and able to triage through requests to get to root cause of problem and solution
  • Work directly with product managers and business owners to provide support in creating enhanced business solutions for the business and teams
  • Triage and work through identified system bugs to get to core root of issue and identify solution to solve
  • Partner with business to understand their needs and goals and contribute in ideas and solutions to serve their needs
  • Develop skills within business reporting tools and assist with coordination across teams
  • Participate in developing business requirements for to inform business roadmaps
  • Produce product documentation to further inform and support business knowledge

What you bring to the table:

  • Energetic and passionate about developing new and improved systems and tools for the business and love seeing your work come to fruition, working with many cross functional teams to create results
  • Are an awesome communicator
  • Know how to prioritize with your gut and data
  • Are data-driven and have exceptional written and oral communication skills
  • 2 or more years of product analyst experience for ecommerce with a focus on developing products and solutions for the teams
  • Bachelor's degree in Computer Science, Computer/Software Engineering, Management Information Systems, or closely related field
  • Preferred experience with SQL and Tableau
Apply Apply Later

Please limit to 2 applications.

The Zappos Family of Companies is committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability. If you need assistance or an accommodation due to a disability, you may email us at [email protected] or call us at 1.702.943.7777.

To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.