Senior Business Systems Analyst

Technology Full-Time Berwyn, Pennsylvania ReqID:5297


Job Title:    Senior Business Systems Analyst

Job Location:       Berwyn, PA

Major Responsibilities: Build strong relationships with internal stakeholders, translating business needs into technical solutions. Form operational objectives by actively assessing business functions, and collecting, analyzing, and summarizing information and trends. Develop strong stakeholder relationships and user confidence, maintaining effective lines of communication. Lead test strategy development, test planning and tracking, and test scenario and case design for complex solutions with significant impact to the company. Create relevant requirements and use cases/scenarios with clear acceptance criteria. Create and maintain user documentation and system protocols. Train users and provide relevant help desk support. Define and manage project requirements by identifying project milestones, phases, and elements; Form project teams and establish project budgets.  Telecommuting permitted.

Job Requirements: This position requires a Bachelor’s degree, or foreign equivalent, in Computer Science, Information Technology or a related field, plus 5 years of experience in business analysis or technical program management.  Additionally, the applicant must have professional experience with: 1) Administration and maintenance of SaaS based systems (Salesforce, Zendesk, PMO, ERP, etc.). Zendesk or Salesforce Administrator Certifications; 2) Testing fundamentals including evaluating test results, bug reporting & tracking, and quality assurance process to ensure that proper testing plans have been completed; 3) Requirements engineering accommodating several software development life cycles within the project and phases of systems analysis; and 4) Web and XML technologies, MS Visio (and similar tools), object-oriented application code developed using Java/J2EE technologies, Oracle SQL, HTML, CSS, JavaScript.

To apply: Visit for a complete job description, job duties, job requirements, & to apply. Refer to Req #5297.