Business Operations Analyst

Business Operations Petaluma, California


Ygrene has an opportunity for a skilled and self-directed Business Intelligence Analyst to drive business analytics and reporting, and well as directly manage some of the information systems used by the business.

Business Analyst Duties and Responsibilities:

Business Analysis: 90%

  • Serve as internal consultant to the Operations teams across multiple sites and states, working to drive business solutions to operational challenges
  • Build out dashboards, KPI’s, Monthly Business Review Presentations, Capacity Models, Forecasting Models, Lead Management Systems, and other key projects as assigned
  • Provide timely and accurate reporting to multiple stakeholders internal (including both Operations and Marketing) and external to the business
  • Work closely with all operational management to help define and drive business solutions
  • Discover new opportunities to optimize the business through analytics and statistical modeling

Other Duties as Assigned: 10%

  • Perform special projects and research as assigned.
  • Perform other duties as assigned.

Business Analyst Skills and Experience:

  • Bachelor’s degree in Engineering, Statistics, Applied Math, Operations Research, Economics, or related field.
  • 4+ years of experience in analytics, business intelligence, operations, reports, and data warehousing in an organization of 20+ employees
  • Knowledge of practices within a financial services institution, including banking, credit cards, mortgage, direct lending, fintech, online lending, auto lending, etc.
  • Knowledge of SAS, SQL, SPSS, and/or other data query tools
  • Strong verbal and written communication skills.
  • Ability to self-manage and multitask

Work Environment & Physical Requirements:

  • This position operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, scanners, and filing cabinets.
  • Work environment is indoors with majority of time spent sitting at a desk.
  • Ability to stand, bend, stoop, sit, walk, twist and turn.
  • Ability to lift up to 25 pounds occasionally.
  • Ability to use a computer keyboard and calculator.

Position Type, Expected Hours of Work, and Travel:

  • This is a full-time position.
  • Days and hours of work are Monday through Friday, 8 a.m. to 5 p.m. Evening and weekend work may be required as job duties demand.
  • No travel is expected for this position.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.  This document does not represent an employment contract.