Sales Territory Manager

Sales Charlotte, North Carolina Pittsburgh, Pennsylvania


Description

Xylem |ˈzīləm|

1) The tissue in plants that brings water upward from the roots;

2) a leading global water technology company.

Xylem, a leading global water technology company dedicated to solving the world’s most challenging water issues, is the leading global provider of efficient, innovative and sustainable water technologies improving the way water is used, managed, conserved and re-used. Our international team is unified in a common purpose: creating advanced technology and other trusted solutions to solve the world’s water challenges. We are committed to creating an organization of inclusion and diversity, where everyone feels involved, respected, valued and connected, and where everyone is free to bring their authentic selves and ideas.

If you are excited and passionate about helping us #letssolvewater, we want to hear from you! For more information, please visit us at www.xylem.com​.

We Offer You More Than Just “A Job”

  • Professional Development – To advance the capabilities of our people, we offer a wide variety of experiences to support our employees’ professional growth and continuous learning.
  • Total Rewards – We offer comprehensive programs for compensation, benefits, recognition, learning and development, work-life integration and corporate citizenship.
  • Watermark – Watermark is our corporate social responsibility program working to provide education and access to safe water to ensure healthy lives, gender equality, and resilient communities. Employees have the opportunity to learn and volunteer on various water-related projects.
  • Employee Networks – Our Employee Networks provide a professional, supportive network for employees from diverse backgrounds, including Women’s, LGBT+ and Allies, Veteran’s, People of Color and Allies, Emerging Leaders, and Working Parents Networks.

The Role: The Territory Manager is responsible for all customer-facing activities, including management of 3rd party manufacturer’s representatives, for the assigned territories; ensuring exemplary customer service and responsiveness to achieve the required sales targets and budgets for the sale of company products – specifically ozone oxidation and ultraviolet disinfection for the water & wastewater municipal and industrial segments. 

Essential Duties/Principal Responsibilities:

  • Provide superior support to, and manage, independent Manufacturer's Representatives to enable them to successfully be specified and sell the company products in their assigned territory.
  • Provide superior support and responsiveness to all customers (consulting engineers, contractors, end-users)
  • Manage territory and team members to achieve company goals for Sales Volume, Margin, Profitability and Growth of project funnel including monthly, yearly forecasting using Salesforce.com
  • Proficiently apply company products and processes to best serve the needs of our customers while complying with Corporate, Professional and Industry standards
  • Maintain awareness of Market Drivers, Competition and potential Sales Activity to provide knowledgeable and accurate information to company management and marketing
  • Foster a team approach within the Sales Department and Company to ensure the free flow of information, active mentoring, enthusiasm and growth of all individuals
  • Provide support to others throughout the company as required to ensure that the customer's needs are met and that projects are completed in the most cost effective and efficient manner while maintaining a high level of quality for both our products and services
  • Attend industry related trade shows, conferences, and technical seminars (occasionally presenting relevant presentations/papers)
  • Other duties as may be assigned as needed including special projects to help improve processes or tools for the sales group or key account management
  • Follow and comply with all ESH&S policies.
  • Support cross-Treatment training and development opportunities
  • Provide and/or receive mentorship for other Treatment and Xylem team members
  • Participate in local water-treatment efforts / organizations

Minimum Qualifications: Education, Experience, Skills, Abilities, License/Certification:

  • Bachelor’s Degree in Civil, Environmental, Mechanical or Chemical Engineering (or related B.S. degree in engineering/environmental studies)
  • 5+ years of commercial sales, engineering, or related experience in the Water and Wastewater Industry is required. Strong emphasis on Treatment applications and process engineering.
  • Fundamental knowledge of engineering principles in the area of drinking water and wastewater treatment.
  • Demonstrate proficient problem solving techniques, attention to detail, and the ability to read and interpret complex engineering drawings and specifications in the development of project tenders, designs, cost estimates, and proposals.
  • Superior customer service, interpersonal, effective communicator and influential is required.  Ability to facilitate a presentation and technical aptitude of the product/process.
  • Possess ability to complete tasks and resolve difficult technical issues with minimum oversight.
  • Ability to prioritize, focus, and complete most critical tasks while handling multiple assignments with shifting priorities.
  • Ability to network effectively within organization to get things done
  • Proficient in Microsoft Word, PowerPoint and Excel and CRM software
  • Be a self-starter with high motivation to achieve corporate and personal goals.
  • Excellent verbal and written communication skills.
  • Strong analytical skills with a drive to identify and implement business process efficiency improvements

Preferred Qualifications: 

  • Green Belt Certification
  • Salesforce software
  • Prior experience engaging in the bidding/tendering process is preferable

Physical Demands:

(The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

  • Regularly required to sit, stand, walk and reach with hands and arms.
  • Occasional exposure to shop and field elements (Wastewater and Drinking Water Treatment Plants)
  • Must occasionally lift/ transport up to 50 pounds.
  • Must be able to safely work around pipes, valves, electrical equipment and operating machinery, such as commonly found around construction sites and treatment plants.

Work Environment:

(The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

  • Office:  Florescent lighting, dust, recycled air, cooling fans, semi-enclosed areas, central heating, seasonal warmer temperatures and office noise
  • Exposure to undesirable field elements at treatment plants or contractor sites.
  • Travel: 50%

Xylem is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.