Product Manager - Sanitaire

Product Management Brown Deer, Wisconsin Zelienople, Pennsylvania Charlotte, North Carolina


Xylem |ˈzīləm|

1) The tissue in plants that brings water upward from the roots;
2) a leading global water technology company.

We’re a global team unified in a common purpose: creating advanced technology solutions to the world’s water challenges. Developing new technologies that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor and return water to the environment, in public utility, industrial, residential and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities. In more than 150 countries, we have strong, long-standing relationships with customers who know us for our powerful combination of leading product brands and applications expertise with a strong focus on developing comprehensive, sustainable solutions. For more information, please visit us at

If you are excited and passionate about helping us solve water, we want to hear from you!

The Role: Xylem’s Sanitaire brand provides complete biological wastewater treatment solutions for public utility and industrial applications. We operate a robust product development process and fill our pipeline with new product and process advancements while continuing to onboard new disruptive technologies.  Our goal is to leverage the Xylem brands to build solutions for the global market, and we want to bring on board a dynamic and experienced Product Manager who wants to drive our growth with a highly skilled and motivated team of treatment experts. 

The Product Manager is responsible for managing, developing and driving profitable business growth for the following biological treatment product lines with related accessories:

  • Aeration
  • Conventional and innovative activated sludge solutions
  • Advanced process controls

This role manages products through their whole lifecycle by gathering and prioritizing product and customer requirements, defining the product roadmap and value proposition and working closely with the R&D team to deliver and introduce winning products to the market, while closely collaborating with the Regional & Global Product Managers, Business Development, Vertical Marketing and Commercial Teams. This position is responsible for developing and executing strategies to maximize product line profitability including managing strategic pricing, developing strong value propositions and defining value-engineering priorities, products to be discontinued and profitable product lines to suitable applications and competitor analysis. This role is also responsible for working with marketing functions to promote and develop content for training and marketing.

Essential Duties/Principal Responsibilities:

Defining the product strategy

  • Collaborates with other biological treatment product managers to develop the global product roadmap, business cases covering product positioning, value proposition per product line as well as  volume and pricing to serve as input into product development and marketing.
  • Manages the execution of the multi-year roadmap, in coordination with other Sanitaire global product managers, for the global product line including new product development, value improvements, product introductions, phase outs and product training.
  • Collaborates effectively with Vertical Marketing teams to develop regional- and local launch plans that will empower sales (product launches, application areas, product brand thought leadership). This role is also instrumental in providing content development.
  • Assigns and takes ownership of the Product Development process by actively driving and participating in the tollgate process: by developing the business case, product requirements etc. with the understanding of customer and market needs.
  • Understands and specifies market requirements, competition as well as market- and technology trends for current and future products. Conducts product related market research, Voice of Customer, customer visits in close collaboration with local-regional product managers and vertical marketing teams.
  • Develops appealing, and when possible quantified value propositions which are validated through market research, voice of the customer, and other data inputs.
  • Frames the vertical offer, in a collaborative way with key stakeholders, by packaging products, solutions and services e.g. developing offer per application and framing applicable value propositions.
  • Monitors competition with respect to market performance, product portfolio and product performance.

Sales and Profitability

  • Understands and provides data for the Sales and Operating Plan forecast, ownership of global product sales and margin plans. Execute on the countermeasures when targets are not met.
  • Follows up sales, orders and standard margins with the aim to reach targets, identify gaps and raise the need for countermeasures to close any gaps.
  • Provides strategic pricing guidelines across markets.

Lifecycle Management

  • Manages the product life cycle (launch to end-of-life) strategy and execution including identifying “sweet spot” applications in the market verticals by ensuring competitiveness of products (costs, features, price) by developing relevant business cases for decisions making.
  • Manages the entire product life cycle through phase-out and being responsible for keeping its assortment competitive and generates ideas for technology development and Value Engineering initiatives.
  • Has a broad understating of the competitors in the industry e.g. offering, pricing, markets. Drives and executes product launches according to the product marketing launch process in close collaboration with the Vertical Marketing, Commercial Teams and Communications. Responsible for resource allocation, keeping the time line and all preparation to do a proper launch in time e.g. strategic pricing, product availability, training material and plan, information in product selection and configuration programs, communications material etc.

Guardianship & Support

  • Responsible for developing product, technology and application content. Participates in technical meetings, conferences, workshops, industry days, trade shows and association events.
  • Accountable for the technical performance of the products as defined in the product specifications.


  • Ensures product offerings mirror product brand values.
  • Engages and drives thought leadership activities (e.g. white papers) by developing and /or presenting content.
  • Develops appealing, and when possible quantified value propositions which are validated through market research, voice of the customer, and other data inputs.
  • Collaborates with Communications, Vertical Marketing, and R&D to drive next generation value propositions by a rigorous understanding of the Voice of Customer

Key Relationships

  • Consultants, Contractor, Plant Manager, End users, Service Workshops, Design Engineers, Director Utilities, Distributors and Developers
  • Operations, R&D, Legal, Finance, Strategy, Regional- and Local Product Managers, Communications, Vertical Marketing, Managing Directors, Sales, Technical/Applications Support

Minimum Qualifications: Education, Experience, Skills, Abilities, License/Certification:

  • Bachelor of Science degree in Civil, Environmental, Mechanical or Chemical Engineering from an accredited institution.
  • Engineering experience in the water/wastewater industry either municipal and/or industrial preferable
  • A minimum of 5 years previous experience in product/market management or business development in an industrial equipment environment
  • Experience with introducing new products
  • Demonstrated experience working in an international environment or in a matrix organization
  • Demonstrated excellent computer, communication, presentation, management and analytical skills.  Be able to resolve difficult technical and business issues.  Be a self-starter with high motivation to achieve goals.
  • Strong interpersonal, teamwork and problem-solving skills in order to effectively work with customers, business partners, staff and management from a variety of skill levels as well as different authority levels.
  • Flexibility in terms of dealing with changing priorities and dealing with multiple products/projects simultaneously.
  • Fluent in English

Preferred Qualifications:

  • Experience doing business or managing product portfolios globally, including in emerging markets
  • Experience in selling, marketing and/or developing process controls, smart products or cloud solutions preferable
  • Green Belt Certification
  • Excellent written and verbal communication skills
  • Strong project management skills with proven ability to influence cross-functional teams without formal authority
  • Be a self-starter with high motivation skills

Physical Demands:

(The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

  • Regularly required to sit or stand, reach, bend and move about the facility

Work Environment:

(The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

  • Office: Standard office equipment; work usually performed in an office setting free from any disagreeable elements.
  • Travel:  International and Domestic travel required:= 30 to 50%
  • Miscellaneous: Exposure to undesirable field elements at pumping stations, treatment plants or contractors site when travelling

EOE including disability and veteran