Crew Chief

Operations Essex, Maryland


Xylem |ˈzīləm|

1) The tissue in plants that brings water upward from the roots;
2) a leading global water technology company.

We’re a global team unified in a common purpose: creating advanced technology solutions to the world’s water challenges. Developing new technologies that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor and return water to the environment, in public utility, industrial, residential and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities. In more than 150 countries, we have strong, long-standing relationships with customers who know us for our powerful combination of leading product brands and applications expertise with a strong focus on developing comprehensive, sustainable solutions. For more information, please visit us at

If you are excited and passionate about helping us solve water, we want to hear from you!

Pure Technologies, a Xylem brand, is a world leader in the development and application of innovative technologies for inspection, monitoring and management of physical infrastructure. From monitoring the health of large bridges to protecting pipelines, our technologies and expertise are being used around the world to help manage deterioration and reduce loss. At Pure, our people are the key to our success. We take pride in recruiting the best talent available for all areas of our business.

The Role: Pure Technologies a brand of Xylem is seeking to hire a Crew Chief. As a Crew Chief one will be responsible for the safe, accurate and professional operation of the crew.  The Crew Chief is in charge of the field operation, provides direction to the Operator, and is responsible for the truck and all of the equipment.  The Crew Chief executes valve and hydrant operations and maintenance in the field as well as data collection activities. 

Essential Duties/Principal Responsibilities:


  • Ensure the crew follows all safety procedures
  • Traffic and personnel safety
  • Equipment operations safety
  • Confined space safety

Valve and Hydrant Operations

  • Understand and follow all operations procedures
  • Understand the implications of operations
  • Understand water system dynamics
  • Call for assistance whenever an abnormal situation arises

Valve and Hydrant Maintenance

  • Follow all maintenance procedures
  • Understand the mechanical construction of valves and hydrants
  • Call for assistance whenever an abnormal situation arises
  • Be available for emergency response timing as agreed with Project Manager

Data Collection

  • Ensure all data is collected completely and accurately
  • Understand the details of the valve and hydrant data being collected
  • Understanding of the GPS device and its operation and maintenance
  • Participate in quality assurance activities
  • Daily download of data on GPS device 


  • Ensure all equipment is in proper operating condition
  • Keep all equipment clean and lubricated
  • Responsible for all equipment within assigned vehicle
  • Notify the Project Manager of any equipment issues
  • Vehicle maintenance including: oil changes, tire rotation and other general maintenance
  • Valve Assessment, Turn Counts, and Backflow Prevention Certificate
  • Hydrants Certificate
  • Shutdowns and Equipment Overview Certificate
  • GIS and Trimble Operations Certificate
  • Large Valve Certification for select team members

Position Requirements

  • Must have Water Distribution Systems Operator License
  • Experience in valve turning preferred
  • Safe and cautious driver with a valid driver’s license
  • Water distribution knowledge
  • Ability to interact with customer
  • Good verbal/written communication skills
  • Computer skills (Microsoft Office, email, spreadsheets and ability to download data)
  • High school diploma or equivalent
  • Ability to understand, read and write English
  • Ability to perform basic math skills
  • Availability to work overtime, any shift, weekends and holidays if needed

Minimum Qualifications: Education, Experience, Skills, Abilities, License/Certification:

  • High School or equivalent
  • DOT Certification


During the probationary period, the employee is expected to complete the following training courses within 6 months of hire:

  • OSHA 10 Certification
  • First Aid/CPR/AED Certification
  • Flagger Certification
  • Workplace Harassment Certificate
  • Defensive Driving Certificate
  • Personal Protective Equipment Certificate
  • Confined Space Entry – Attendant Certificate
  • Confined Space Entry – Entrant Certificate
  • Temporary Traffic Control Certificate
  • Electric Turner Operations Certificate
  • Magnetic Locator Operations Certificate
  • Hazard Communications Certificate
  • Introduction to WWS and Safety Procedures Certificate
  • How Water Works and Water System Components Certificate
  • Valves Certificate

Physical Demands:

(The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

  • Ability to continuously stand or walk for a full day in the outside elements
  • Ability to bend, climb stairs and lift frequently
  • Ability to lift up to 20 pounds frequently
  • Ability to squat occasionally
  • Ability to swing a sledge hammer

Work Environment:

(The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

  • Field: All weather and outdoor environments
  • Standard weekly job hours: 40 hours
  • Travel: 75%

Xylem is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.