Engineer - Global Product Modeler

Engineering ITC – Vadodara, Gujarat


Description

 

 

 

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Position Title:

Global Product Modeler Junior

Date:

January 2018

Organization/Location:

Marketing

Reports To:

 

 

 

 

Summary

 

Selection software Admin role is to define, manage and maintain the company selection software in order to support sales and marketing needs.

 

 

Essential Functions and Major Activities:

 

  • He is in continuous interface with product management and R&D for data gathering to ensure that all data needed by the selection software are present for product launch or product updates
  • He is responsible for the relationship with IT department for change management in collaboration with R&D
  • He is responsible for the structure of the data to satisfy selection software exigencies
  • He is responsible for the selection software as far as maintenance, updates, software usual operations are concerned
  • He is the first interlocutor of customers that write / call the company about information on the selection software, mistake reporting, and information about updates.
  • He participate in defining new features needed for the selection software to support marketing and sales needs
  • Monitor the Help Desk ticketing system and provide timely assistance to customers with incidents, events, problems, requests and projects.
  • Prepare timely documentation of issue resolution.
  • Manage end user accounts, permissions and access rights in accordance with best-practices regarding privacy, security, and regulatory compliance.
  • Support application development teams throughout project lifecycles.
  • Perform other duties and special projects as assigned by the team lead.

 

Minimum professional and educational background desired

 

At least 3 years of professional experience in areas directly related to data analysis.

 

Most important competencies required

 

  • Collecting and interpreting data and analyzing results, and Reporting the results back to the business
  • Ability to analyze large datasets
  • Ability to write comprehensive reports
  • Identifying patterns and trends in data sets as well as defining new data collection and analysis processes
  • Technical expertise regarding data models, database design development, data mining and segmentation techniques
  • Ability to work collaboratively within a team environment of engineers to meet aggressive goals and high quality standard
  • Must be team focused, excellent communicator and collaborative demonstrated experience working with cross functional teams
  • An analytical mind and inclination for problem-solving

 

 

Skills and Abilities

  • A high-energy, self-motivated, results oriented individual
  • Strong technical, communication, and inter-personal capabilities
  • Bias toward speed, strong sense of urgency
  • Comfortable with customers and a customer advocate
  • Listens and works well in team environment
  • Ability to solve complex problems
  • Learns new concepts quickly and autonomously
  • Ability to manage multiple priorities effectively
  • Searches out the best practice with continuous improvement mindset
  • Proficient with Word, Excel, PowerPoint and other communication tools
  • Fluency in English language is must
  • Capable of working with cross functional teams
  • Adaptability to work with different work culture, time zones
  • Detailed-oriented with ability to oversee projects from origin through execution.
  • Cross functional skills (solid integration between product Management and IT)
  • Willingness to learn and should be able to flourish in a high growth, dynamic, entrepreneurial environment.
  • Effective communication skills, both oral and written.
  • Self-starter, entrepreneurial with hands on approach towards business.