Applications Engineer, TPS

Engineering Charlotte, North Carolina Fort Mill, South Carolina


We’re Hiring for an Application Engineer – Treatment Process Solutions (TPS)!


If you are excited and passionate about helping #LetsSolveWater, consider joining our team today!  Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world’s most challenging water issues.  We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions.  At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark!


THE ROLE: The Applications Engineer, Treatment Process Solutions will require strong interpersonal and communication skills in collaborating with customers and interdepartmentally with project management, sales, engineering, and R&D. The Applications Engineer, Treatment Process Solutions will require strong interpersonal and communication skills in collaborating with customers and interdepartmentally with project management, sales, engineering, and R&D. We offer a full benefits package to include Flexible Time Off (FTO) for salaried positions, health, dental, vision, investment savings plan, and additional miscellaneous benefits.   


CORE RESPONSIBILITIES:  To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. 


  • Personally or through other company resources, develop the technical depth in Xylem product and application knowledge
  • Work closely with the Applications Engineering Manager, Pilot Program Manager, Territory Managers, Key Account Managers, and Process Engineers to support sales and the commercial pilot program
  • Drive a highly responsive culture to both internal and external customers
  • Collaborate with pertinent technical (engineering, R&D, product management) and commercial (marketing and sales) groups within Xylem along with the customer to develop pilot test protocols that best meet the overall treatment objectives while providing the data needed to develop an optimized full-scale solution.
  • Develop process solutions for Industrial & Municipal opportunities based on water quality data, treatment goals, regulatory and economic drivers, and site-specific engineering information
  • Develops approach to meet technical and project specific requirements and is responsible for overall development of Process Flow Diagrams (PFD), mass balances, and Piping and Instrumentation Diagrams (P&ID), measurement and control systems
  • Provide legendary customer service support by responding quickly and effectively to our clients
  • Collect, organize, and analyze pilot data and present to both internal and external customers.
  • Work closely with R&D to drive innovation of Xylem’s products and solutions.
  • Effectively communicate and educate customers as the technical and applications expert and on value proposition of Xylem’s organizational and product capabilities
  • Work with sales and marketing to influence marketplace through whitepapers, presentations, and case stories at regional/national trade shows and industry conferences
  • Participation in Xylem Watermark volunteer activities




  • Bachelor’s Degree in Engineering, or Environmental Sciences
  • 3+ years of experience working in the water and wastewater treatment market; specifically focused on treatment process and applications
  • Strong understanding of water chemistry and sampling/analytical methods and/or process knowledge of water/wastewater treatment (biological treatment, membranes and filtration, adsorption, reverse osmosis, oxidation, and disinfection)
  • 2+ years of hands-on experience in field service and/or pilot testing a plus
  • Demonstrated mechanical aptitude and ability to troubleshoot and repair water treatment equipment ranging from instrumentation to pumps to controls a plus
  • Demonstrated ability to develop pilot test protocols, analyze data, optimize treatment processes, and write technical reports a plus
  • Excellent interpersonal and communication skills (written & oral)
  • Proficient in Microsoft Office
  • Six Sigma Green Belt preferred


At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG).  Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace.  Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors. 


Join the global Xylem team today!  Xylem is a team creating advanced technology solutions to the world’s water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor, and return water to the environment, in public utility, industrial, residential, and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities.


Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position.  Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship.  Xylem reserves the right to modify this job description or assign other duties to this position as needed.