Junior IT Technical Analyst

Information Technology Makati City, Manila


Xylem |ˈzīləm|

1) The tissue in plants that brings water upward from the roots;
2) a leading global water technology company.

We’re a global team unified in a common purpose: creating advanced technology solutions to the world’s water challenges. Developing new technologies that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor and return water to the environment, in public utility, industrial, residential and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities. In more than 150 countries, we have strong, long-standing relationships with customers who know us for our powerful combination of leading product brands and applications expertise with a strong focus on developing comprehensive, sustainable solutions. For more information, please visit us at www.xylem.com

If you are excited and passionate about helping us solve water, we want to hear from you!

The Role:

Xylem is seeking a highly motivated individual to provide IT operational support for our various client-facing operations from our Manila office.  In order to provide support for our various in-house technology deployments. The position is a Junior Technical Analyst.

Essential Duties/Principal Responsibilities:

  • Provide support for our various in-house technology deployments
  • Contribute as a functioning member of the IT group
  • Support and Maintain Client-facing Network Infrastructure
  • Support and Maintain Client-facing Server Infrastructure
  • Support and Maintain Client-facing Backup Strategies
  • Maintain, Manage, Support – Existing Wireless Backbone
  • Maintain, Manage, Support - Windows 2008 and 2012 Servers
  • Maintain, Manage, Support – McAfee, SQL 2008 - 2017, IIS
  • Maintain, Manage, Support – Internal Applications
  • Remote Monitoring including On-Call Support
  • Providing End-User Support
  • Assist IT Operations in Remote Support and current Operations Initiatives
  • Coordination with the client’s IT department as required

Minimum Qualifications: Education, Experience, Skills, Abilities, License/Certifications:

  • Networking – Fundamental knowledge to plan, deploy and maintain both inter and intra office connectivity
  • Strong knowledge of Cisco routers
  • Strong Knowledge of Windows Server Environments
  • Strong Knowledge for Operating Systems (Windows 2000/XP/2003/2008, Linux Server/Workstation
  • Intermediate level knowledge of Microsoft business products such as SQL, IIS, Exchange and Hyper-V
  • Experience with Citrix administration
  • Familiar with End-point Imaging Technologies
  • Familiar with RAID Configurations
  • Knowledge of Support Tools (Remote, Disk, Recovery)
  • Ability to work alone and with a team
  • Held accountable for all IT activities

Physical Demands:

  • N/A

Work Environment:

  • Office environment

Travel Requirements (if any):

  • Minimal, less than 5%