Intern - Sales - Summer 2023

College-University Recruiting Raleigh, North Carolina


Description

Xylem |ˈzīləm|

1) The tissue in plants that brings water upward from the roots;

2) a leading global water technology company.

Xylem, a leading global water technology company dedicated to solving the world’s most challenging water issues, is the leading global provider of efficient, innovative and sustainable water technologies improving the way water is used, managed, conserved and re-used. Our international team is unified in a common purpose: creating advanced technology and other trusted solutions to solve the world’s water challenges. We are committed to creating an organization of inclusion and diversity, where everyone feels involved, respected, valued and connected, and where everyone is free to bring their authentic selves and ideas.

If you are excited and passionate about helping us #letssolvewater, we want to hear from you!

The Role: The Sales Intern will provide technical and commercial support to internal and external customers. Work efforts include commercial support and low to moderate level of technical support such as specification review, product selection and order feasibility; and engagement in special projects to support continuous improvement to increase productivity and reduce cycle time for customer support while increasing customer service.

Xylem Summer Internships typically last 10-12 weeks and are an opportunity to get hands-on, professional experience while making a lasting contribution to Xylem as an organization. Our internship program is intended to create a pipeline of talented undergraduate students who are interested in a career in the water innovation technology industry. Interns are our primary talent pool for all full-time early career positions and rotational programs. The Summer Internship is a great opportunity to learn more about Xylem and see if a career in water technology is right for you.

The hourly rate for an intern is dependent on a variety of factors including major, year in school and geographic location. The average hourly rate for an intern is between $21.00 - $27.00/hour. Locations of internships will vary based on the specified project and function, and will either be on-site, hybrid or fully remote.

 

Essential Duties/Principal Responsibilities:

  • Provide commercial support and use available quotation and Enterprise Resource Planning (ERP) tools as well as communicate with related internal customer and vendor contacts
  • Develop technical depth and understanding of Xylem product and application knowledge
  • Provide inquiry to order commercial support with activities including solicitation of vendor quotes and customer quotation development and sales pipeline support.
  • Support to sales representatives by providing pre through post-sales technical and commercial support
  • Daily utilization of Customer Relationship Management (CRM), quotation and  Enterprise Resource Planning (ERP) tools
  • Create customer service experiences for internal customers

Minimum Qualifications: Education, Experience, Skills, Abilities, License/Certification:

  • Attending an accredited University studying toward a Bachelor’s of Science degree in Mechanical, Industrial Engineering or equivalent.
  • Technical knowledge as it relates to the understanding of engineered solutions equipment and related tools
  • Ability to gain expertise in Xylem required product configuration and selection tools
  • Strong customer service skills
  • Good collaborative and communication skills  (written and verbal)
  • Detail oriented with strong organizational and task management skills
  • Ability to work with diverse workforce and customer base
  • Proficient in Microsoft Office

Preferred Qualifications:

  • Knowledge of Salesforce

We Offer You More Than Just “A Job”

  • Professional Development – To advance the capabilities of our people, we offer a wide variety of experiences to support our employees’ professional growth and continuous learning.
  • Total Rewards – We offer comprehensive programs for compensation, benefits, recognition, learning and development, work-life integration and corporate citizenship.
  • Watermark – Watermark is our corporate social responsibility program working to provide education and access to safe water to ensure healthy lives, gender equality, and resilient communities. Employees have the opportunity to learn and volunteer on various water-related projects.
  • Employee Networks – Our Employee Networks provide a professional, supportive network for employees from diverse backgrounds, including Women’s, LGBT+ and Allies, Veteran’s, People of Color and Allies, Hispanic Origin & Latin Affinity, Emerging Leaders, and Working Parents Networks.

Physical Demands/Work Environment:

(The physical demands and work environment described here are representative of those an employee encounters and must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

  • Light lifting (20-25 pounds), office environment
  • Business Office Environment that includes laptop and standard office equipment; work performed in an open plan, cubicle work space setting
  • Standard weekly job hours: 40 hours

Xylem is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.