Continuous Improvement Manager, NA Analytics

Continuous Improvement Yellow Springs, Ohio Dayton, Ohio


Description

Xylem |ˈzīləm|

1) The tissue in plants that brings water upward from the roots;

2) a leading global water technology company.

Xylem, a leading global water technology company dedicated to solving the world’s most challenging water issues, is the leading global provider of efficient, innovative and sustainable water technologies improving the way water is used, managed, conserved and re-used. Our international team is unified in a common purpose: creating advanced technology and other trusted solutions to solve the world’s water challenges. We are committed to creating an organization of inclusion and diversity, where everyone feels involved, respected, valued and connected, and where everyone is free to bring their authentic selves and ideas.

If you are excited and passionate about helping us #letssolvewater, we want to hear from you! For more information, please visit us at www.xylem.com​.

We Offer You More Than Just “A Job”

  • Professional Development – To advance the capabilities of our people, we offer a wide variety of experiences to support our employees’ professional growth and continuous learning.
  • Total Rewards – We offer comprehensive programs for compensation, benefits, recognition, learning and development, work-life integration and corporate citizenship.
  • Watermark – Watermark is our corporate social responsibility program working to provide education and access to safe water to ensure healthy lives, gender equality, and resilient communities. Employees have the opportunity to learn and volunteer on various water-related projects.
  • Employee Networks – Our Employee Networks provide a professional, supportive network for employees from diverse backgrounds, including Women’s, LGBT+ and Allies, Veteran’s, People of Color and Allies, Emerging Leaders, and Working Parents Networks.

The Role:

Xylem seeks to hire a Continuous Improvement Manager to take responsibility for the development and the delivery of the Continuous Improvement program and standards across multiple North American sites.

Essential Duties/Principal Responsibilities:

  • Participation in Xylem Watermark volunteer activities
  • Drive Continuous Improvement in all North America businesses
  • Forge successful relationships and partner with business leaders to assess current processes and identify process improvement opportunities both in operational and transactional environments
  • Using Customer Excellence methodologies, support sales and marketing leadership in their pursuit of outstanding commercial performance focused on growth.
  • Identify Kaizen opportunities, prioritize with the business leaders and process owner, and provide facilitation support
  • Train, develop and coach Kaizen leaders and Lean leaders to better leverage implementation and implementation speed
  • Support the businesses/sites to implement CI tools and techniques based upon business needs
  • Use Continuous Improvement tools and change management technics to systematically achieve process improvements, sourcing savings and improved front end commercial performance.
  • Implement visual management processes across the business
  • Support the business to implement proper primary metrics
  • Develop a capacity management and sharing process that encompasses all branches
  • Run Bootcamps education opportunities, as needed required.

Minimum Qualifications: Education, Experience, Skills, Abilities, License/Certification:

  • Certification as Black Belt in Lean Six Sigma methodologies
  • 5-10 years of experience leading global teams and projects with at least 5 years of active LSS deployment, project, and process improvement work.
  • Demonstrated capability of building Continuous Improvement in matrix organizations.
  • Proven track record leading CI projects using industry standard CI tools and methodology which achieved significant improvements to cost, quality and time.
  • Positive attitude, resilient and leads by example.
  • Results based leadership style, managing complex projects, and leveraging influencing skills across a diverse team ranging from frontline employees to senior executives.
  • Proven ability in strategy development, program implementation, team building, coaching, and mentoring.
  • Strong quantitative, analytical, and systemic thinking skills with ability to thoroughly synthesize information from different sources.
  • Functions with a high degree of autonomy while maintaining a collaborative approach.
  • Solid business and financial acumen
  • Proven project management experience
  • Strong Computer skills in MS Office elements including Excel, Word, PowerPoint, Project, and Access
  • Travel in the US: 20 - 30%, depending on location International, less 10%

Key Competencies:

  • Customer first - Driven by the need to understand and meet the expectations / requirements of customers, both internally and externally. Proactively builds strong relationships across the customer network with a service business mentality in a 24/7 operation.
  • Managing change - Develops a shared vision and strategy for change. Delivers change whilst managing the interface between “day to day” and improvement projects. Tenacious in the pursuit of change goals
  • Problem solving & decision making - Defines problems, systematically gathers, and analyses data, identifies cause & effects and establishes root causes & achievable solutions. Makes good and timely decisions.
  • Drive for results - Is passionate about and perseveres in the pursuit of challenging stretch goals. Demonstrates energy, drive and enthusiasm when striving to accomplish and improve results
  • Interpersonal effectiveness - Flexible use of accomplished interpersonal behaviors that facilitate in building trust and engagement amongst others whilst reducing the opportunity for conflict. 
  • Strong written and verbal communication skills
  • Willing and able to handle difficult conversations in a positive manner.

Physical Demands:

(The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

  • Regularly required to sit or stand, reach, bend and move about the facility

Work Environment:

(The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

  • Office: Standard office equipment; work usually performed in an office setting free from any disagreeable elements.
  • Standard weekly job hours: 40 hours
  • Certification as Black Belt in Lean Six Sigma methodologies
  • 5-10 years of experience leading global teams and projects with at least 5 years of active LSS deployment, project, and process improvement work.
  • Demonstrated capability of building Continuous Improvement in matrix organizations.
  • Proven track record leading CI projects using industry standard CI tools and methodology which achieved significant improvements to cost, quality and time.
  • Positive attitude, resilient and leads by example.
  • Results based leadership style, managing complex projects, and leveraging influencing skills across a diverse team ranging from frontline employees to senior executives.
  • Proven ability in strategy development, program implementation, team building, coaching, and mentoring.
  • Strong quantitative, analytical, and systemic thinking skills with ability to thoroughly synthesize information from different sources.
  • Functions with a high degree of autonomy while maintaining a collaborative approach.
  • Solid business and financial acumen
  • Proven project management experience
  • Strong Computer skills in MS Office elements including Excel, Word, PowerPoint, Project, and Access
  • Travel in the US: 20 - 30%, depending on location International, less 10%
  • Key Competencies:
  • Customer first - Driven by the need to understand and meet the expectations / requirements of customers, both internally and externally. Proactively builds strong relationships across the customer network with a service business mentality in a 24/7 operation.
  • Managing change - Develops a shared vision and strategy for change. Delivers change whilst managing the interface between “day to day” and improvement projects. Tenacious in the pursuit of change goals
  • Problem solving & decision making - Defines problems, systematically gathers, and analyses data, identifies cause & effects and establishes root causes & achievable solutions. Makes good and timely decisions.
  • Drive for results - Is passionate about and perseveres in the pursuit of challenging stretch goals. Demonstrates energy, drive and enthusiasm when striving to accomplish and improve results
  • Interpersonal effectiveness - Flexible use of accomplished interpersonal behaviors that facilitate in building trust and engagement amongst others whilst reducing the opportunity for conflict.
  • Strong written and verbal communication skills
  • Willing and able to handle difficult conversations in a positive manner.

Xylem is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.