Senior Analyst, Web Systems

Information Technology Pittsburgh, Pennsylvania Rye Brook, New York Washington DC, District Of Columbia New York
Salary: USD 90759 - 121231 Annually


We’re Hiring for a Senior Analyst, Web Systems!       

If you are excited and passionate about helping #LetsSolveWater, consider joining our team today!  Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world’s most challenging water issues.  We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions.  At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark!       

The Senior Analyst, Web Systems acts as an expert for web technologies and in so being a central contact for the business and IT for web development requests as well as troubleshooting bespoke applications and creating solutions. This role also works actively in projects, planning and prioritizing project tasks for web development as well as developing solutions based on existing frameworks.       

This role will also assist in managing and maintaining Xylems domain portfolio       

Essential Duties/Principal Responsibilities:       

  • Prioritize, plan, manage, follow up, report and document on tasks in the scope of the web development team
  • Actively work with stakeholders around the business to understand their needs and ensure a high level of service
  • Actively administrate/maintain the applications in the portfolio
  • Act as a liaison between the business and developers/other functions in IT to ensure clear communication
  • Work with and initiate continuous improvements within the team
  • Prioritize and plan the project and support tasks that the web development team is responsible for.
  • Contribute to development and recruitment of the individuals within the team
  • Proactively work with lifecycle management for applications the team is responsible for.
  • Troubleshoot technical issues in applications written in a number of different languages
  • Create solutions using the Xylem technology stack and application portfolio - either Optimizely (Formally EPiServer) or with Microsoft PowerApps
  • Work with user issues and requests in ServiceNow
  • Act as an Subject Matter Expert in the area of External Web 

Domain Portfolio Administrator      

  • Actively work to prioritize domain migrations, domain registrations and consolidations
  • Work to setup process to manage the domain portfolio and optimize processes
  • Champion cross-team collaboration between our team and other teams in IT to reduce complexity and optimize the management of new application registration, web redirect setup and monitoring of vulnerabilities 

Qualifications: Education, Experience, Skills, Abilities, License/Certification      

Required Qualifications:      

  • High school diploma or equivalent required, college degree preferred.
  • Minimum 5 years’ experience of development and administration of web sites and web applications
  • Excellent knowledge of web development process
  • Good knowledge of Agile project management processes
  • Good knowledge of CMS concepts
  • Good knowledge of Optimizely and/or SharePoint
  • Good knowledge of windows server and certificate management
  • Good knowledge of DNS and domain name management
  • Good knowledge of cloud concepts and web infrastructure (Caching, CDN, Load balancing, latency)
  • General knowledge of CSS and JavaScript
  • Deep general understanding of web technologies
  • Ability to be objective in all communication with end users relating to the tower application portfolio, domain portfolio and enterprise standards 

Preferred Qualifications and skills:      

  • Previous experience in creating and managing Power Apps
  • Previous experience in creating solutions in Optimizely (Formally EPiServer)
  • Previous experience with E-Commerce and working with ERP systems
  • Previous experience with C#/.NET
  • Excellent spoken and written English
  • High level of service mindedness
  • Cultural tolerance
  • Stress resistant
  • Goal oriented
  • Leadership
  • Analytical mindset 


  • Light lifting 10-15 lbs., office environment.
  • Regularly required to sit or stand, reach, bend, and move about the facility.
  • Office: Operation of basic office equipment and telephone usage.


The estimated salary range at this professional level is $90,000 to $105,000.   Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range.  At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, Wellness programs, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.       

At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG).  Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace.  Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.        


Join the global Xylem team today!  Xylem is a team creating advanced technology solutions to the world’s water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor, and return water to the environment, in public utility, industrial, residential, and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities.      


Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position.  Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship.  Xylem reserves the right to modify this job description or assign other duties to this position as needed.