Xylem Careers

Xylem |ˈzīləm|

1) The tissue in plants that brings water upward from the roots;

2) a leading global water technology company.

Xylem, a leading global water technology company dedicated to solving the world’s most challenging water issues, is the leading global provider of efficient, innovative and sustainable water technologies improving the way water is used, managed, conserved and re-used. Our international team is unified in a common purpose: creating advanced technology and other trusted solutions to solve the world’s water challenges. We are committed to creating an organization of inclusion and diversity, where everyone feels involved, respected, valued and connected, and where everyone is free to bring their authentic selves and ideas.

If you are excited and passionate about helping us #letssolvewater, we want to hear from you! For more information, please visit us at www.xylem.com​.

Europe Regional Leader of Credit and Collections

The EU Regional Leader of Credit & Collection is responsible for overall Credit, Collections and Dispute Management activities for the assigned region. Importantly, this leader will help establish and drive the future vision for organizing the Credit, Collection and Dispute Management functions to be more centralized leveraging the latest IT solutions to improve processes and efficiency.  This role is responsible for leading & developing the Credit, Collections and Dispute Management teams through effective service delivery, drive process efficiency and work/ life balance through continuous improvement, and ensuring the business maximizes shareholder value.  In this role, you are responsible to develop analytical processes including a detailed ‘grounding’ of customer credit and contract negotiation as well as driving education among sales and project management groups to optimize Working Capital across the region. 

This role reports to the Senior Director Global Credit & Collections and provides support to the finance/sales and customer service teams and other key stakeholders (i.e. CFOs, Controllers & Finance Leaders) within the region. This role collarborates with the O2C GPO Team working closely together with the Global Process Team to ensure standarization, automation and digitization of on-going process improvement as well as compliance to the O2C Treasury Global Credit & Collections Policies. This role requires an enthusiastic and highly motivated self starter professional capable of working in a fast paced environment while collaborating with various business stakeholders in administering the day-to-day service delivery excellence operation of Xylem’s Global Finance program.

Key Responsibilities:

• Lead, direct, evaluate and develop the Credit, Collections and Disputes teams to ensure the organization’s financial strategy is implemented effectively, consistently, and according to established guidelines.
• Responsible for Account Receivable performance and for reaching the Regional, Team and individual targets.
• Overall responsibility for Customer/Country Credit risk assessment across the region.
• Overall responsibility for Collection and Disputes activities across the region.
• Develop relationships with Strategic customers including customer visits.
• Business partner to Commercial Sales, Customer Service, CFOs, Controllers & Finance leaders.
• Overall responsibility for Bank guarantees and letters of credit and to work close with Treasury.
• Overall responsibility of Bankruptcies, Bonds, Lien Waivers.
• Overall responsibility and business partnership with O2C Treasury 3rd parties.
• Drive and lead the creation of a Cash culture within the organization to keep the financial objectives.
• Apply the Group Credit strategy and support the standardization of financial processes across the company.
• Establish and execute plans across the region to be able to reach WC targets.
• Responsible for Budget and Forecast for AR related accounts.
• Month end analyses and presentation to CFOs/Controllers/Finance/Sales/Customer Service Leadership team.
• Work close with GPO Team to implement improvements and standardizations in the Order to Cash capabilities.
• Gather feedback from relevant stakeholders and make recommendations for technological and process improvement.
• Leading the transition of in-country credit, collection and disputes management service delivery activities (where assessed to be appropriate) to a center of excellence while ensuring minimal disruption to such activities. 
• Assisting in all applicable User Acceptance testing as it relates to service delivery.
• Effective remote management of personnel in the hubs.

Additional Responsibilities:

• Drive continuous improvement in terms of cost of finance as well as performance level.
• Comply with Code of Ethics, Code of Conduct.
• Drive process efficiency and work/ life balance through continuous improvement, ensuring the business maximizes shareholder value.
• Assess current talent and determine staffing levels and strategic plans for talent development and succession. planning, including establishing clear objectives, communicating specific performance feedback, and giving timely and thorough performance reviews (CPG).
• Lead the Credit, Collection and Disputes Management teams, assess and provide feedback to fully develop high-performing team. 
• Manage and execute the Delegation of Authority (DOAs) approval as application to the day-today O2C Treasury operations.
• Drive the O2C Treasury SOX compliance controls and support all internal & external audits.
• Manage daily “personal admin” demands (presence sheet, vacations, business trips, expense reports…).

The Ideal Candidate:

• Bachelor’s degree in finance, Accounting, Business or related field or equivalent.
• Minimum of 10 years of relevant work experience in a Corporate Finance environment, specifically, credit, Collections and Disputes Management.
• People development management.
• Results driven to drive service delivery excellence (SLAs, KPIs, metrics, etc.).
• Significant change management experience.
• Demonstrated leadership experience.
• Fluent in English (effective verbal & written communication especially with presentation skills).
• Experience in a shared service/ COE environment.
• LEAN/ GB experience.
• Expertise in customer financial statement analysis, trade reports and credit reference processing preferred.
• Prior experience and knowledge of regional & global credit bureaus (i.e. Dunn & Bradstreet, CreditSafe, Moody’s, Soliditte, Equifax, etc.).
• An understanding of relevant legislation, policies and procedures in the specific countries in the region.
• Demonstrate both the ability and motivation to work collaboratively in a team environment, across regions and functions, as well as working independently with minimal oversight (as well as remote team management).
• Self-starter who can prioritize tasks and manage deadlines, navigate and be successful in a fast-paced, dynamic work environment.
• Excellent analytical skills demonstrating an ability to identify root cause, generating and evaluating alternatives, and implementing solutions.

Application
We look forward to receiving your application in English. Please note that we will be interviewing continuously, which means that we may close the application process if we find the right candidate.
 

If you have any questions regarding this position, please contact Recruiter Daniel Långberg, [email protected]