Senior People Operations Specialist

Human Resources Torokbalint, Pest


Xylem |ˈzīləm|

1) The tissue in plants that brings water upward from the roots;

2) a leading global water technology company.

Xylem, a leading global water technology company dedicated to solving the world’s most challenging water issues. Xylem is the leading global provider of efficient, innovative and sustainable water technologies improving the way water is used, managed, conserved and re-used. Our international team is unified in a common purpose: creating advanced technology and other trusted solutions to solve the world’s water challenges. We are committed to creating an organization of inclusion and diversity, where everyone feels involved, respected, valued and connected, and where everyone is free to bring their authentic selves and ideas.

If you are excited and passionate about helping us #letssolvewater, we want to hear from you! For more information, please visit us at​.

 Job Overview:

The Sr. People Operations Specialist (remote) act as a key advisory support to the employees at Xylem, and responsible for effective and efficient resolution of their HR related requests across Global People Management Processes and Core Employee Administration in Workday. 


Key Responsibilities

·      Handle Employee, Manager and HR inquiries

·      Investigate on requests which cannot be resolved by analysing the nature of the request, and route them to the appropriate HR colleagues, maintain customer contact until request is resolved 

·      Follow up on resolution and inform customer on status

·      Prioritize and solve issues in the spirit of Employee Experience

·      Comply with policies and procedures and service levels

·      Share knowledge and best practices within People Operations team 

·      Track customer queries according to standard operating procedures in Workday Help and produce reports if needed

·      Review and ensure regular maintenance and update of SOPs in scope

·      Run and create reports

·      Support our strategic human capital enablement program (Workday rollout – support data collection, validation, testing activities)

·      Provide input and support to build and maintain our Knowledge Base

·      Identify opportunities for improvement, standardization

·      Execute assigned project activities (e.g. Workday Help, Workday 2.0 etc)

·      Execute assigned People Operations’ activities

Qualifications: Education, Experience

·      Bachelor’s Degree in Human resources or related field preferred

·      5+ years HR working experience

·      Minimum 1-year global project support experience related to HR Technology

·      Experience in working with service experience platforms and knowledge bases such as ServiceNow, Workday Help or similar is an advantage

·      Experience with HR Technology, Workday a plus

·      Ideally experience working across multiple HR domains

·      Fluency in English

·      Travel: some travel might be required

Xylem Offers More Than Just A Job 

  • Xylem has a strong mission and their employees are motivated by the fact their work truly impacts tomorrow. You now have the opportunity to support the transformation towards a best-in-class service delivery unit, with a relentless focus on creating a better experience for our employees and leaders 
  • Professional Development – To advance the capabilities of our people, we offer a wide variety of experiences to support our employees’ professional growth and continuous learning 
  • Total Rewards – Xylem offers comprehensive programs for compensation, benefits, recognition, learning and development, work-life integration and corporate citizenship.  
  • Watermark – Watermark is their corporate social responsibility program working to provide education and access to safe water to ensure healthy lives, gender equality, and resilient communities. Employees have the opportunity to learn and volunteer on various water-related projects  
  • Employee Networks – Our Employee Networks provide a professional, supportive network for employees from diverse backgrounds, including Women’s, LGBT+ and Allies, Veteran’s, People of Color and Allies, Emerging Leaders, and Working Parents Networks  
  • Sustainability is Fundamental to Who We Are and What We Do – Xylem is in the 98th percentile when it comes to the ESG Score by sustainalytics; Xylem issued a $1 Billion Inaugural Green Bond in 2020 to fund projects and further link sustainability with business and financing strategies  
  • Strong Commitment to Diversity & Inclusion - 24% of top management positions are held by women with a goal of 50% gender parity in leadership positions