Global Process Lead, Record to Report

Finance Charlotte, North Carolina Pittsburgh, Pennsylvania Morrisville, North Carolina Washington DC, District Of Columbia


We’re Hiring for a Global Process Lead, Record to Report!     

If you are excited and passionate about helping #LetsSolveWater, consider joining our team today!  Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world’s most challenging water issues.  We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions.  At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark!    

THE ROLE:  The Global Process Lead, Record to Report is accountable for developing deep subject matter expertise within the R2R Finance landscape, enabling the delivery of strategic, transformative change and standardization. Reporting into the Global Process Owner, R2R; the GPL will act as a functional lead for specific processes and / or tools; collaborate, communicate, and champion change; and take care to effectively evaluate all global business requirements to deliver well documented and controlled processes that meet the growing business needs of the Xylem organization. The GPL will play a key role as a trusted advisor and partner to the business, advocating for best practices, recommending global standardization, gaining stakeholder buy-in and implementing first-class solutions. We offer a full benefits package to include Flexible Time Off (FTO) for salaried positions, health, dental, vision, investment savings plan, and additional miscellaneous benefits.       

CORE RESPONSIBILITIES:  To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.    

  • Provide in-depth expertise across the global finance landscape, driving optimized process solutions, technology implementations, and other transformational efforts.
  • Act as the “go to” person for questions and problems within assigned area of expertise.
  • Build and deliver on-going communication to internal business partners and Xylem businesses; maintaining positive relationships and raising awareness and adoption of ongoing process changes.
  • Create well-constructed plans, clearly defined scope, and roadmaps for strategic change within area of assigned responsibility for R2R, ensuring full alignment with the overall GPO vision and strategy.
  • Advocate for designated R2R process needs as the functional lead within assigned cross-functional projects and initiatives.
  • Evaluate the end-to-end impact of process changes and build out proper change management plans.
  • Perform R2R process design; driving alignment, necessary approvals, and buy-in across regional, functional, and global leaders.
  • Execute deep dives and analysis of R2R processes and transactional activity in order to diagnose inefficiencies and recommend optimized solutions.
  • Test and provide feedback on process changes.
  • Develop and verify process documentation, test cases, training materials, policies, and standards.
  • Define procedures, process measures & KPIs.
  • Ensure alignment with recommendations from Audit and Compliance leadership. 


  • Bachelor’s Degree in Accounting, Finance or a related discipline; MBA preferred
  • 7+ years’ experience working within a global, financial shared services organization; preferably within the Record to Report process domain
  • Previous experience working with multiple ERP systems and / or implementing ERP solutions
  • Experience with finance transformation, assessing the current state and building out future state roadmaps for R2R
  • Proven expertise leading / influencing without direct authority across functions
  • Skilled communicator – approachable, able to show others the “how” and “why”
  • Capable of independently leading with minimal guidance while operating as a team player, strong collaborator, and motivator for driving change
  • Deep process and systems mindset
  • High business acumen and understanding of financial controls
  • Problem solver
  • Detail oriented and organized
  • Ability to prioritize and adapt to change 

The estimated salary range at this professional level is $110,000 to $150,000 plus bonus.   Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range.  At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, Wellness programs, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.      

At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG).  Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace.  Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.      

Join the global Xylem team today!  Xylem is a team creating advanced technology solutions to the world’s water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor, and return water to the environment, in public utility, industrial, residential, and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities.    

Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position.  Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship.  Xylem reserves the right to modify this job description or assign other duties to this position as needed.