Data Center Operations Manager - TS/SCI

System Engineering Bethesda, Maryland


Description

Data Center Operations Manager - TS/SCI

Xcelerate Solutions is looking to fill a Data Center Operations Manager position within the Analysis Solutions Division (ASD) to support the National Media Exploitation Center (NMEC).   This role will be responsible for the monitoring maintenance of all data center operations.  This individual will collaborate with government customer to define the processes and standards that govern data center activities, monitor activities to confirm compliance, and track and report data center resource consumption (power, cooling, and rack space) to the Government.  The Customer utilizes an Agile Framework to plan and successfully complete all initiatives.  Come join our award-winning organization and work with some of the most talented and brightest minds in the GovCon industry.

Location:
Bethesda, MD

Security Clearance:
TS/SCI

Responsibilities:

  • Collaborate with stakeholders to define the processes and standards that govern data center activities
  • Monitor activities to confirm compliance
  • Track and report data center resource consumption (power, cooling, and rack space).
  • Coordinate and control access and logistic support
  • Communicate maintenance intervals to affected stakeholders
  • Follow Datacenters procedures and processes
  • Establish new and/or modify existing procedures and processes for efficiency
  • Manage and coordinate the installation and maintenance of date center equipment
  • Ensure compliance with data center security protocols
  • Prepare reports on data center operations
  • Maintain data center documentation as assigned. These includes maintenance verifications documents, technical drawings, procurement documentations and related technical manuals
  • Supervise – engage and oversee vendors and subcontractors supporting data center
  • Control data center stocks (fiber, patch panels, connectors etc.)
  • Responsible of racking and stacking of servers and related devices
  • Design and implement server technologies in environments with multiple configurations
  • Assist in performing root cause analysis for operational issues that occur
  • Ensures safety all personnel/equipment on-site
  • Provide support for implementation, troubleshooting, maintenance, and decommission of physical equipment. Rapidly distinguish between isolated server problems, network outages, and power/cooling issues that impact enterprise services.
  • Provide data center support 24/7 to respond to emergency incidents that affect mission-essential services

 

Minimum Requirements:

  • Due to the nature of the government contracts we support, US Citizenship is required.
  • TS/SCI with CI Poly required for Position or TS/SCI and willingness to obtain a poly.
  • @ Hardware Engineer Level 4 - Requires a bachelor’s degree and 10+ years of relevant experience
  • Experience working in an AGILE environment
  • Experience managing hardware configuration baselines
  • Experience with Data Center Strategy, Planning, and Roadmap maintenance
  • Experience with Data Center consolidation and cloud environment transition
  • Strong oral and written communications skills
  • Experience establishing goals and plans that meet project objectives
  • Track record of working effectively within a team, and support to peers toward improved processes and results
  • Knowledge of power infrastructure layout from generation to rack level, redundancy levels and techniques, rack standards, properties and selection criteria, and power rail/strip options, cold aisle/hot aisle containment, and standards for fire suppression, security and safety.
  • Experience monitoring environmental sensors and determining issues prior to impact to systems
  • Candidate must, at a minimum, meet DoD 8570.11- IAT Level II certification requirements (currently Security+, CCNA-Security, CySA+, GICSP, GSEC, CND, or SSCP along with an appropriate computing environment (CE) certification)

 

Preferred Qualifications

  • Experience operating and maintaining systems in a Windows environment
  • Experience with SAN or network storage setup and administration
  • Data Center Management Certification a plus
  • Experience working in an Agile environment
  • Familiarity with Hyper Converged Infrastructure (HCI) concepts and solutions
  • Experience with troubleshooting within a security environment
  • Experience with backup and restore procedures

 

About Xcelerate Solutions:  
Founded in 2009 and headquartered in McLean, VA, Xcelerate Solutions (www.xceleratesolutions.com) is one of America's fastest-growing companies. Xcelerate’s culture is defined by our diversified workforce of dynamic and versatile professionals, supported with growth and development opportunities that contribute to individual and company growth. This strong commitment to our employees has been recognized by our inclusion on the Washington Business Journal’s “50 Best Places to Work” list as well as being a “Great Place to Work” certified company with a 4.6 star, and a 99% CEO approval Glassdoor rating. Come find out why Xcelerate Solutions is one of the DC Metro top employers!

Xcelerate Solutions is an Equal Employment Opportunity/Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, age, equal pay, disability, veteran status, sex, sexual orientation, gender identity, genetic information, or expression of another protected characteristic. As part of this commitment to the full inclusion of all qualified individuals, Xcelerate provides reasonable accommodations if needed because of an applicant's or an employee's disability.